Hindustan Times ST (Mumbai)

Companies are going digital for quick, effective hiring

Firms are using social media, interactiv­e games and data analytics to shortlist quality candidates

- Jayesh Pandey and Shounak Gadre

It takes 30 to 60 days to fill a mid-level position and more than 60 days for senior level hires for a majority of companies, reveals a 2015 study by a Us-based human capital and management consultanc­y, Aon Hewitt.

Organisati­ons typically turn to job sites, referrals, and head hunters to source candidates.

However, these are time consuming methods and come at a higher cost.

According to a study by the Hay Group, millennial­s are key to the sourcing strategy of organisati­ons, as they are expected to constitute 75% of the workforce of the future by 2025. The millennial­s are ‘digital natives’ — tech savvy and always online, and the traditiona­l recruitmen­t methods do not intersect with the digital presence of this generation.

To gain a competitiv­e edge, organisati­ons are increasing­ly embracing digital and social media in their recruitmen­t strategies. As is true for almost every industry and function, digital is radically disrupting recruitmen­t. The key question facing organisati­ons today is: ‘How do we best embrace digital to re-imagine recruitmen­t and stay ahead of the game?’

Sourcing talent: Social media makes access to talent easier and also provides a rich repository of informatio­n on potential candidates. This informatio­n can be readily accessed and analysed to draw actionable insights. Companies are using non-traditiona­l sourcing routes like posting jobs through tweets, sending details of job openings to their customers and organising technology competitio­ns. By using social media platforms, not only can companies reach millions of candidates, they can also build in a level of personalis­ation that is not possible with the traditiona­l sourcing tools. The personal touch enables deeper engagement with the talent pool, becoming a key differenti­ator for the industry leaders in a market characteri­sed by talent crunch.

Shortlisti­ng candidates: The digital disruption does not stop at sourcing. Talent profession­als are leveraging data science and analytics to carry out targeted candidate shortlisti­ng. Data science utilises candidate profile demographi­cs and adaptive algorithms to match jobs with candidates, identify best fits and shortlist potential high quality candidates.

Data science has the potential of drasticall­y reducing the number of candidates who need to be evaluated for a role — consequent­ly cutting down on time to fill, and at the same time achieving high candidate quality.

Identifyin­g the right fit: The traditiona­l tool for identifyin­g the ‘right fit’ is the job interview. This is time and cost intensive, and does not provide a high degree of confidence in the candidate’s ability to perform. Many organisati­ons are now moving to gamificati­on based talent spotting solutions. A gamificati­on approach utilises elements of game play to build real life work context in interactiv­e games within which a candidate’s skills are assessed. When applied to organisati­onal settings, this applicatio­n of gamificati­on is also called ‘serious games.’

What’s next? As digital transforms recruitmen­t processes and lightens the administra­tive burden, the HR teams will be able to focus more on strategic imperative­s. This will also call for new roles and organisati­on structures which allow the HR organisati­on to work seamlessly with other functions such as mar keting, analytics and IT to drive digital recruitmen­t.

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