Hindustan Times ST (Mumbai)

Google’s Areo app: All you need to know

- Abhijit Ahaskar

AS OF NOW IT OFFERS VERY FEW OPTIONS AND IS AVAILABLE IN JUST TWO CITIES

Smartphone apps such as Zomato and Urbanclap have made life easier for users by allowing them to order food or services from nearby restaurant­s or service providers without actually visiting them.

Google has joined the club too with a mobile app called Areo. It is a free app and is currently available only on Android devices, and services are available only in Bangalore and Mumbai at the moment.

Areo works by detecting your location and then shows the service options which are available in your area.

These options are arranged on the home page in card based format, just like the cards on Google Now.

As of now you can order food, a beautician, plumber, carpenter, and fitness expert.

When it comes to services, Google is actually using Urbanclap’s database.

So when you order a beautician, Areo opens the API of Urban Clap where you can see the type of service available, rating by other users on Urban Clap and the charges for each.

Once you have decided upon a service, you can mark your date and time of appointmen­t on the same page Once an order is placed, you can see the order in your app cart and receive a confirmati­on call from the service provider. Payment can be made through credit or debit cards, online banking or cash on delivery.

For food delivery, Areo uses up data from food ordering apps such as Faasos, Freshmenu, Holachef and Box8.

The results do not show by the name of the shop or res taurant but by the name of the food items. While this may work for services, the anonymity over who is actually providing the food is surprising.

Areo is basically currently an aggregator of services which connect a busy urban user to service providers via their mobile apps.

As of now it offers very few options and is available to users in just two Indian cities. Even in these cities, the service is scattered and not available in many places.

For someone who is already using the Urbanclap or Faasos app, there isn’t incentive to move to Google Areo

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