Hindustan Times ST (Mumbai)

Didn’t get the jibe? This program by IITB researcher­s could help you

- Snehal Fernandes

It is a challengin­g form of sentiment. While sarcasm means ridiculing or mocking someone, it often has positive words. ADITYA JOSHI, researcher

MUMBAI :“Excellent service”, an Indian flier posted recently on the Twitter handle of an airline that had sent her luggage to a different city. “Thank you for flying with us,” the airline responded promptly. Sarcasm has become a popular tool of ridicule on social media, but the algorithms that analyse or respond to users are still not equipped to understand it. Researcher­s at the Indian Institute of Technology Bombay (IIT-B) found that 11% of the content shared in the short text space — on platforms such as Twitter and Facebook — is sarcastic, and, while there are algorithms that help social media managers detect sentiments in texts, ordinary programs fail to detect sarcasm 50% of the time.

To catch this glitch, IIT-B and Iitb-monash University researcher­s are training artificial intelligen­ce to detect and generate sarcastic comments.

“Sarcasm is an attack in disguise,” said Pushpak Bhattachar­yya, a professor at the institute’s computer science and engineerin­g department.

“Using only a negative statement to express opinion about a bad service is not as intense or hurtful as a sarcastic statement.”

Sarcasm comprises both positive and negative words, the researcher­s said.

CONTINUED ON P 8

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