Hindustan Times ST (Mumbai)

Amazon blames late Diwali for a dull third quarter

- Anirban Sen

BENGALURU: Online retailer Amazon blamed a late Diwali after reporting a significan­t slowdown in growth from its internatio­nal business, underscori­ng the importance of India to the e-commerce behemoth’s global ambitions.

Amazon has pledged to invest at least $5 billion in India and is expected to put in more in the country, where it is locked in a close market share battle with Walmart-backed Flipkart.

Amazon’s internatio­nal sales grew at just 13% to $15.5 billion, compared to 29% a year ago. It, however, did manage to narrow losses from its internatio­nal business. The Seattle-based e-commerce giant reported an operating loss of $385 million, compared to losses of $936 million a year ago.

At a post-earnings conference call with investors, Amazon said it expects internatio­nal sales to get a boost in the December quarter. “There’s also material change in the Diwali calendar in India. About half of our Diwali sales last year were in Q3. This year they’ll be fully in Q4. So those are a couple of factors that hit the internatio­nal growth area in particular,” said Brian T. Olsavsky, chief financial officer.

In the first leg of the Diwali sale, both Flipkart and Amazon posted a robust performanc­e, underscori­ng the revival of e-commerce in the country. Amazon India registered its best-ever performanc­e in festive sales, which is usually dominated by Flipkart’s flagship event, The Big Billion Days sale.

Amazon closed the gap with Flipkart during this year’s Great Indian Festival, driven by strong sales of smartphone­s. Flipkart continued its lead in terms of gross merchandis­e value, or the overall sale price of goods sold on a site, while Amazon exceeded its internal sales targets, reported on October 16.

Amazon also continued to sound a bullish note on India and indicated that it was witnessing healthy growth in new customers in India. “India, although Diwali moved into Q4, (is) going really well. We’ve seen great response from customers. We’ve had 60% growth in new customers during the period. Orders are coming in from 99% of the pin codes in the country. So, great first wave of what we call the Amazon’s Great Indian Festival, which lead into Diwali,” said Olsavsky.

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