Eskills training by NASSCOM for 60

THE STUDENTS WERE TRAINED IN CUSTOMER RELATIONSHIP MANAGEMENT IN ASSOCIATION WITH THE MCM DAV COLLEGE FOR WOMEN, CHANDIGARH

About 60 students recently completed training under the eskills Employability Enhancement Programme, an eclerx CSR initiative conceptualised and governed by the NASSCOM Foundation, an initiative of the National Association of Software and Services Companies.

Under the program, the students were trained in industry aligned courses in customer relationship management (nonvoice) through an on-campus approach with the MCM DAV College for Women, Chandigarh.

Congratulating the students on their graduation, PD Mundhra, co-founder and executive director of eclerx Services, said, “The graduation ceremony is the culmination of the program that prepares these young aspirants for achieving their career goals. We are happy to have been able to equip this first batch of our eskills Employability Enhancement program candidates with new age skills, and hope that this proves beneficial to the students from under-served communities while becoming a source of sustainable talent for our industry”

Shrikant Sinha, CEO of the NASSCOM Foundation, added, “We are glad to have partnered with eclerx to train the youth from underserved communities on key skills and make them employment ready for any IT-BPM company to hire – a win- win for both, the society and the industry.

“Our partner, eclerx, through this initiative has helped us to set an extraordinary example of how CSR money can be used for the benefit of creating more employment opportunities for the ever expanding young population of our country.”

Training was imparted in Chandigarh to the students in accordance to the guidelines set by the National Skills Development Corporation (NSDC) through a classroom-based, instructor-led framework. The programme equipped the target beneficiaries with the SSC NASSCOM Qualification Pack for CRM Non-voice QP 2211.

The programme also trained beneficiaries on life skills, functional English, oral and written communication skills, business etiquette, problem-solving, time management, customer orientation, interview skills, and other soft skills, in order to equip them to find employment across the It-business Process Management industry.