The pandemic has been a huge learning curve

At 33 years of age and barely four years as the CEO of Dr Dangs Lab, Dr Arjun Dang cuts a confident picture. What it does to the business is for everyone to see, but what it means for his patients is a story that needs to be told. “Recovery from any disease has a psychosomatic angle too. The constant motivation, guidance and accessibility of the doctor are very important factors,” he says.

Acting swiftly in the Covid-19 pandemic, he launched drivethrough Covid-19 testing centres in Delhi. Beginning in April with a drive-through in the Central Market area of Punjabi Bagh and then expanding to Saket and Khel Gaon, he and his team ensured that people could get tested with maximum safety and minimum interaction.

“I was inspired by Covid-19 drivethrough centres in countries like Korea and the US. This made it the first such facility in India,” shares Dr Dang, who has a Clinical Fellowship in Liver Pathology from King’s College Hospital, London.

For a drive-through test, patients need to register on the website, provide vehicle number and Aadhar Card details. The lab gives a call back specifying time of the test.

“The acknowledgement email gives the exact Google location of the drive-through centre. Each car gets a 5-10 minute time slot. From booking a test to getting the report, the entire process is contactless. Payments are only online,” he says.

Taking charge of an iconic institution, established in 1983, was a big responsibility, but he has taken it to new heights. “The pandemic has been a huge learning curve for me and my team. With God’s grace and our team’s hard work, we have made it,” says the proud recipient of the HT Trailblazer award.