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Travel at ease with ‘CWT FOR YOU’

Carlson Wagonlit Travel (CWT) has launched CWT for You in India, a state-of-the-art business travel solution specifical­ly designed for small and medium enterprise­s (SMEs)

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It is estimated that India has close to 50 million SMEs, accounting for nearly 40 per cent of the gross domestic product, informs Geeta Jain, Chief Executive Officer-India, Carlson Wagonlit Travel (CWT). CWT is offering a level playing field to these SMEs catering to business travel, with large corporatio­ns with their newly launched product-CWT for You.

APT SOLUTION

Jain explains that Indian SMEs and start-ups have seen tremendous growth in recent years, with many expanding nationwide and some even venturing into internatio­nal markets. However, most of these companies have very little control over what they spend on business travel which usually amounts to a significan­t share of their total spend. “With no minimum spending threshold or applicable transactio­n fees, this new

service is available through a simple web-based registrati­on and is focused on giving the growing business access to some of the benefits of managed travel that larger corporatio­ns enjoy. CWT for You offers SMEs a highly user-friendly, intuitive, cost-effective and self-servicing solution for their business travel needs. It includes essential components of managed travel, without certain added services required by organisati­ons with global travel programs or high travel volumes. This has allowed us to give these growing businesses unpreceden­ted access to our global negotiatin­g and buying power along with our products and services,” she says.

ADDED BENEFITS

The product offers SMEs access to CWT’s specially negotiated airfares and hotel rates, as well as added benefits like in-flight meals, preferred seat selection, flight changes and cancellati­ons at no extra charge on various low-cost carriers. Typically, these benefits can add up to close to 35-40 per cent of the ticket price, adds Jain. The tool also saves time and effort as it indicates the lowest airfares and hotel rates with a

single click. The product is available as a mobile app and online booking tool (OBT) which is also instrument­al in saving time spent searching for visas and travel insurance by reflecting them to the appropriat­e websites. The portal also offers web-chat or phone support to travellers who book complex itinerarie­s with multiple destinatio­ns.

Jain further elaborates that an added benefit of this tool is that SMEs who use this solution will also have access to CWT AnalyIQs business intelligen­ce tool. CWT AnalyIQs provides real time data allowing companies to monitor their overall travel spend and discover savings opportunit­ies. The tool also enables companies to track all their travellers who are on the road, making it easier to reach them in case of an emergency.

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Geeta Jain

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