RANKING SYSTEM FOR TOLL PLAZAS
NEW DELHI: National Highways Authority of India (NHAI) has launched a countrywide drive to address the issues related to Highway Users, such as ease of tolling, electronic tolling/fastag lane, cleanliness at toll plazas, behaviour of the toll plaza staff, deployment of marshals, cleanliness of toilets, functioning of Highway Nest (Mini), wayside amenities and availability of Ambulance and cranes at in case of any emergency to the highway users. Chairman, NHAI, Deepak Kumar directed all field Highway Operation Unit officers through video conference on February 9 to visit at least two toll plazas each across the country and check the above facilities personally to improve the users convenience.