Not just pizza, govt too will be home delivered: CM launches 40 services
Delhi Govt received 2,728 calls on the first day while 369 appointments fixed
NEW DELHI: Not just pizza, it's the government, homedelivered, Chief Minister Arvind Kejriwal said on Monday as he launched the doorstep delivery of 40 services in Delhi, including marriage certificates, driving licences and water connection documents. “We always heard of pizza being home-delivered, but now one can dial the government and the government will come home,” tweeted Chief Minister Arvind Kejriwal, calling his Aam Aadmi Party (AAP) government's scheme a “revolutionary, historic step”.
For a certificate, documents, identity cards or any other service, citizens can dial 1,076 to place a request. They will be informed of the documents they need and can give a time when a "Mobile Sahayak" can come and collect them. The services will be provided for an extra fee of Rs 50. Passport help, caste certificates, income certif-
icates, driving license, ration card, domicile, and duplicate registration papers - all can be home-delivered from now. As an example, for a driving license, a person has to call a designated call center and give the details. The agency would
assign a 'Mobile Sahayak' to visit the person at home and get the required details and documents. The sahayak, for security, will not have the direct number of the applicant, said the Chief Minister. The applicant has to make just one visit to the Motor Licensing Office (MLO) for a driving test.
Speaking on the occasion, Administrative Reforms Minister Kailash Gahlot appreciated the efforts of the concerned department and lauded the team for working day and night to implement the scheme. Gahlot said the department overcame numerous hurdles in its way, since this was a new concept and required innovation and many unique experiments for its success. The service provider company VFS Global representatives thanked the Delhi government for giving them an opportunity to work for this ambitious project and assured the government that their work will bring laurels for all.
The government has enlisted a private company, VFS Global, to facilitate the services. In November last year, Deputy Chief Minister Manish Sisodia had said Mobile sahayak would be equipped with biometric devices and a camera.
The opposition Congress accused the AAP government of "rushing into" the scheme ahead of the 2019 general election. AAP'S plan, stalled for several months, was back on track after a five-judge Constitution Bench in July ruled that the elected government is the boss in the capital and does not need a sign-off on every decision. The party had accused LG Anil Baijal and the Centre of blocking the plan to stop AAP from getting any credit.