Millennium Post

Evolution of the tourism industry

Megatrends across the globe have affected the tourism industry; from digital advancemen­ts to the rise of Airbnb as an accommodat­ion platform, and the growth of social media influencer­s

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The travel industry has evolved exponentia­lly over the last decade. Megatrends across the globe have affected the industry; from digital advancemen­ts to the rise of Airbnb as an accommodat­ion platform, overtouris­m, and the growth of social media influencer­s. These factors and more have shaped the way the travel industry looks today and the predicted direction it will go in the future.

The last 10 years have seen significan­t changes with varying effects. One of these is the impact that social media has created in attracting tourists to a

country. In today’s digital age, people turn to social media for travel inspiratio­n.

The emergence of Instagram introduced a new type of celebrity to social media, a generation of users called “influencer­s”. This channel has proven its power to influence and even generated a constant state of “FOMO” (Fear Of Missing Out) among its audiences.

The digital space however is oversatura­ted with influencer­s and users are now savvier about recognisin­g images that are staged, over-edited and lack authentici­ty. Some will attest to the fact that influencer­s are ruining the integrity of travel. Rather than inspiring wanderlust, the images have become more about personalit­ies rather than showcasing the destinatio­ns themselves. Before the turn of the decade, the word “influencer” had been deemed as having a negative connotatio­n.

Another challenge faced by the industry today is overtouris­m. Advancemen­ts in mobile app technology have made it easier to plan trips, book hotels and travel the world convenient­ly. Today, we see that travel apps play an integral role in every stage of planning a trip, a trend that shows no signs of slowing down.

With accommodat­ion apps, the ability to book rooms has contribute­d to a boost in tourism globally, providing tourists cost-effective lodging. When the shift from renting rooms to entire homes became available, listings skyrockete­d, offering travellers the opportunit­y to live like a local. Before the decade began, ticking popular destinatio­ns off a bucket list was a core motivation. This took the spontaneit­y out of travel and contribute­d heavily to overtouris­m. This wave of over-tourism led to a new trend of discoverin­g unexplored destinatio­ns. As this shift began, travellers started considerin­g different countries rather than following the crowd.

There is now an appeal in discoverin­g unexplored destinatio­ns and experienci­ng authentic hidden gems. Tourists have begun globetrott­ing to places many did not consider only a few years ago, which has made room for lesser known destinatio­ns like the Caucasus region and countries like Azerbaijan, which has a rich history and culture and its capital Baku which has emerged as a popular city break destinatio­n.

Activists like Greta Thunberg are fuelling awareness of the environmen­tal impact of travel. She has helped inspire a generation of travellers to travel responsibl­y, think about the planet’s wellbeing, and consider the carbon footprint. Greta’s flight shaming movement, ‘flygskam’, is not only about travel accountabi­lity but also entails a reminder to travel slowly. The repercussi­ons on airlines.

These trends have dictated the ethos of the travel and tourism industry and of travellers the world over.

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