Mint Mumbai

Airtel, Google plan for GenAI, cloud services

- Gulveen Aulakh gulveen.aulakh@livemint.com NEW DELHI

Bharti Airtel has formed a partnershi­p with Google to deliver cloud and generative-AI solutions to Indian businesses. Through this collaborat­ion, the telecom company will adopt a suite of solutions from Google Cloud, fasttracki­ng its cloud adoption and modernizat­ion. Airtel will also offer a suite of cloud-managed services to business customers, comprising more than 2,000 large enterprise­s and about one million emerging businesses.

Through this collaborat­ion, the two companies are targeting India’s large and growing public cloud services market, which is expected to be worth $17.8 billion by 2027, according to Internatio­nal Data Corp. (IDC), a global market-intelligen­ce firm.

Gopal Vittal, the managing director and chief executive of

Bharti Airtel, said: “As India accelerate­s its digital transforma­tion, cutting-edge cloud and AI solutions will be at the heart of this change. We are happy to partner with Google Cloud and address this market opportunit­y with secure and scalable cloud solutions for the government, enterprise­s, and emerging businesses. Together, we will also accelerate the deployenha­nced ment of generative AI in the country and unlock its potential to solve problems.”

Airtel will also leverage Google Cloud’s generative AI capabiliti­es to transform customer experience­s and interactio­ns across mobile, broadband and digital TV, and to streamline its internal processes and operations. It will extend these capabiliti­es to its B2B customers in India and around the world.

Thomas Kurian, chief executive officer Google Cloud, said: “Our strategic collaborat­ion with Airtel marks a significan­t milestone toward our commitment to accelerate cloud and AI adoption in India. Through this we aim to explore and build transforma­tive solutions that can enhance Airtel’s customer experience­s.”

The companies will combine their strengths in connectivi­ty and AI technology to develop AI and machine learning solutions. Airtel will apply these solutions to its large dataset. It will integrate geospatial analytics solutions with advanced location intelligen­ce for trendspott­ing, predictive capability, market assessment, site selection, risk management, and asset tracking; as well as voice analytics solutions for superior conversati­onal applicatio­ns across languages; and marketing technology solutions to predict consumer behaviour, tailor audience segmentati­ons, and streamline content creation with high-precision contextual ads at lower costs.

Airtel has developed an endto-end IoT solution for the utility sector with Google Cloud to offer hassle-free services.

Airtel will adopt a suite of solutions from Google Cloud to fasttrack its cloud adoption and modernizat­ion

 ?? ?? The companies are targeting India’s growing public cloud services market.
The companies are targeting India’s growing public cloud services market.

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