Outlook Business

UNLOCKING BUSINESS GROWTH: AIRTEL BUSINESS, INDIA’S TRUSTED TECH PARTNER

- AJAY CHITKARA Director & CEO, Bharti Airtel

Airtel Business is the B2B arm of Bharti Airtel and is India’s largest and most trusted partner for secure connectivi­ty, technology, and communicat­ions solutions. The company serves over 1200 global enterprise­s, 2000 large and 1 million medium/small businesses across India.

It is India’s largest B2B company and ranks amongst the top providers of Connectivi­ty, IoT, CPaaS and Data Centers in India.

With a wide gamut of end-to-end solutions spanning cloud, data centre services, cyber security, IoT, Ad Tech and cloud-based communicat­ions, the company’s offerings are engineered to deliver high-speed connectivi­ty, unparallel­ed wide coverage and scalable bandwidth.

Airtel Business was the first to deploy a private 5G network for businesses in India. It has an unmatched data center footprint across the length and breadth of the country with 12 large datacenter­s and 120+ edge data centers.

Airtel Business has a strong global presence spanning USA, Europe, Africa, Middle East, Asia-Pacific, and SAARC, amongst other locations. The company’s strategica­lly located submarine cables and satellite network of 4,00,000 Rkms+ cover 50 countries across 5 continents.

Championin­g an extensive suite of end-to-end connectivi­ty solutions that enables ease of doing business, Airtel Business is the partner of choice for enterprise­s globally, especially new-age businesses venturing into India and Africa markets. The company’s differenti­ated offerings like CPaaS, SD-WAN, Cloud and others, especially cater to new age businesses and can solve all their unique connectivi­ty requiremen­ts.

With customers at its core and a vision to enrich the lives of customers for life, the company deeply focuses on ensuring the delivery of superior service quality. In line with this commitment to being an agile brand and evolving with the customer, Airtel Business is always innovating and building future ready technology solutions.

Sustainabi­lity is high on the agenda for Airtel Business and the brand has been deeply committed to the cause of climate change. Through its Data Centre arm - Nxtra by Airtel, the company is already working towards achieving Net-Zero by 2031. Nxtra by Airtel sources 40% of its energy requiremen­ts through clean energy and is the first Data Center company in India to deploy Solid Oxide Fuel Cell on its premises for clean energy.

Given its commitment to serve as a catalyst of digital transforma­tion, the company ensures a digitalize­d journey for its customers on its one-stop digital platform - Enterprise Hub. Offering a single interface with a single sign-in, the unified portal also offers easy self-care for all services starting from bill-payment to 24X7 customer support to complete management of solutions.

The company also collaborat­es with industry best partners like Google, TechMahind­ra, Vultr, Apollo, and IBM to together solve problems of affordabil­ity, access, and digital inclusion to deliver innovative and top-notch solutions to serve every customer need.

With its people at the core of the brand DNA, the company fosters a culture of chasing customer obsession through collaborat­ion and execution excellence while navigating change, agility, diversity, and inclusion.

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