Di­min­ish­ing Dis­tance, Grow­ing Busi­ness

All en­ter­prises are look­ing at uni­fied com­mu­ni­ca­tions to grow busi­ness

PCQuest - - CONTENTS - – Sachin Watkar, Busi­ness Unit Head, Pri­vate Net­work Sys­tem, NEC In­dia

For any busi­ness to run and sus­tain, be it a small, medium or a large en­ter­prise, it’s req­ui­site to have a ro­bust com­mu­ni­ca­tion sys­tem. With work dy­nam­ics hav­ing evolved con­sid­er­ably over the years, the need for a re­li­able Uni­fied Com­mu­ni­ca­tions sys­tem can­not be de­nied. Uni­fied Com­mu­ni­ca­tions (UC) al­lows ap­pli­ca­tions to be used con­cur­rently, creat­ing multi chan­nel ses­sions so em­ploy­ees can col­lab­o­rate more ef­fec­tively. Fur­ther­more, UC de­liv­ers a con­sis­tent user ex­pe­ri­ence, mean­ing em­ploy­ees can work the same way re­gard­less of the end­point, op­er­at­ing sys­tem or net­work used to ac­cess the plat­form.

Hence, UC so­lu­tions of­fer busi­nesses the in­te­gra­tion of real-time en­ter­prise com­mu­ni­ca­tion ser­vices. Re­searches show that mar­ket for Uni­fied Com­mu­ni­ca­tions has been grow­ing at an ex­hil­a­rat­ing rate for the past few years. It is pri­mar­ily driven by the chang­ing busi­ness sce­nar­ios/en­vi­ron­ment where small or big en­ter­prises are look­ing at de­ploy­ing so­lu­tions which could cater to evolved com­mu­ni­ca­tion needs in the face of an in­creas­ingly in­dus­tri­al­ized and dig­i­tized na­tion such as In­dia. In In­dia, Uni­fied Com­mu­ni­ca­tion so­lu­tions con­tin­ues to be a key en­abler to bring voice, data, video to­gether and in­te­grates them with busi­ness ap­pli­ca­tions, for swifter re­sponse and bet­ter busi­ness.

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