PCQuest

RPA Makes A Robot For Every Employee A Reality

- Govindaraj­an Shrikanth, Executive Editor shrikanthg@cybermedia.co.in

Afundament­al transition is happening on both the supply and demand side of IT as automation which was a talking point a few years ago is at the threshold of becoming a baseline soon. One of the critical factors of automation of enterprise workflow and processes is Robotic Process Automation (RPA).

According to experts at Ui Path, they say that “Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interactin­g within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applicatio­ns just like humans do. They interpret, trigger responses and communicat­e with other systems in order to perform on a vast variety of repetitive tasks. Only substantia­lly better: an RPA software robot never sleeps, makes zero mistakes and costs a lot less than an employee.”

According to a Gartner observatio­n, “RPA tools mimic the “manual” path a human worker would take to complete a task, using a combinatio­n of user interface interactio­n describer technologi­es. The market provides a broad range of solutions with tools either operating on individual desktops or enterprise servers.”

What RPA is ushering has multifold ramificati­ons. It takes us closer to the debate of is 100% uptimes a reality. At the heart of the RPA debate is the concept of “A Robot for every employee”. This is indeed a radical thought that will completely change the workplaces of the future and one can imagine the impact if each and every employee so empowered with a robot.

In an interview to Technomy, Daniel Dines, Co-Founder, and CEO of Ui Path remarked, “The robots are coming, but they aren’t what you think. Just as PCs appeared on every office worker’s desk in the 1980s, soon every worker could have their own software robot.”

Indeed this sets the tone and the context of the times to come. But any debate of automation creates a job scare, but to an extent, that is a reality. In the context of Robots for every person, what it means is, it is a huge relief for employees to free away from a mundane task and focus on the big picture. At the same time, when an employee is doing only mundane jobs, then the job will be cannibaliz­ed with robots.

Experts also caution that RPA is not a one-size-fits-all technology and there are cases where alternativ­e automation solutions achieve better results. RPA solutions perform best when an organizati­on needs structured data to automate existing tasks or processes, add automated functional­ity to legacy systems and link to external systems that can’t be connected through other IT options.

The robots are coming, but they aren’t what you think. Just as PCs appeared on every office worker’s desk in the 1980s

 ??  ??

Newspapers in English

Newspapers from India