RPA will emerge as a complementary technology

Key benefit of RPA is that it plays well with other existing technologies. RPA has the potential to adapt quickly to changing circumstances and learn accordingly.Hence it enhances processes rather than replacing them.Since it’s not always feasible to redesign workflows from the ground up, automating inefficient processes with RPA can greatly improve productivity. Secondly, in 2020, the automation market will see a shift from point solutions to more comprehensive offerings that will address integration challenges and enable best-in- class features that enterprises require. Digital transformation is a journey. RPA implementation shouldn’t be treated as a short term project to gain cost efficiency. It must be integrated in the processes from the beginning to avail comprehensive benefits.