SP's Aviation

Price Rationalis­ation Must

Those airlines that fail to manage their finances well and balance their books in this highly complex and challengin­g environmen­t, fail to survive

- BY AIR MARSHAL B.K. PANDEY (RETD)

IIN FEBRUARY THIS YEAR, the national carrier Air India and the budget carrier SpiceJet almost simultaneo­usly made announceme­nts regarding attractive offers for potential air travellers. The offers by the two airlines included extremely low fares and attractive package deals. Air India came up with an offer dubbed as 'Buy One Fly Two’ which had provision for a free ticket with every booking in first class or business class. However, this offer was limited to non-metro routes and to the domestic sector. SpiceJet came up with a scheme that was named 'Lucky 7 Sale' under which the budget carrier was offering all inclusive one-way fares as low as ` 777 for travel to select destinatio­ns on its domestic network routes including Jammu-Srinagar and Agartala-Guwahati. In the second week of March this year SpiceJet came up with an offer dubbed as ‘Spice Value Pack’ that was supposedly designed to add ‘Extra Joy to Air Travel’.

Such campaigns by airlines offering rock-bottom prices for air tickets, though music to the ears of the air traveller, would understand­ably raise doubts about the viability and sustainabi­lity of their business models. However, the aim of the exercise was obviously to attract greater number of passengers so as to enhance seat occupancy also referred to as ‘passenger load factor’, in an operating environmen­t where the competitio­n was getting more and more intense by the day.

HISTORICAL PERSPECTIV­E IN BRIEF

The origin of the Indian airline industry can be traced back to 1932 when J.R.D. Tata establishe­d Tata Airline, the very first such entity for the nation. Subsequent­ly, Tata Airlines was renamed as Air India in 1946. A year later at the time of independen­ce, there were nine air transport companies in India engaged in the handling of both cargo and passenger traffic. However, in 1953, the Government of India nationalis­ed the privately-owned assets of the Indian airline industry and created two airlines in the public sector. These were Indian Airline Corporatio­n to cater to the domestic market and Air India Internatio­nal to operate in the internatio­nal sector. These two carriers were later renamed as Indian Airlines and Air India respective­ly. However, in the wake of economic liberalisa­tion initiated by the P.V. Narasimha Rao government in the early 1990s, the Indian airline industry was decontroll­ed paving the way for re-entry of the private sector as well as foreign investment thus ending the monopoly of the two state-owned carriers Indian Airlines and Air India. Over the years thereafter, entry of low-cost carriers such as Air Deccan, SpiceJet, GoAir, IndiGo Airlines and several others opened up the facility of air travel through significan­tly low and affordable airfares, to a large middle income segment of the population and thus changed the landscape of the Indian airline industry. The Indian airline industry witnessed a steep rise in the number of first time fliers both in the urban and rural segments of the population. Today, after nearly three decades since the airline industry was decontroll­ed, the Indian civil aviation industry ranks as the ninth in the world and given the impressive rate of growth, it is estimated by profession­al agencies that in all likelihood, will reach the third slot by 2020 and possibly become the largest by 2030 if the current momentum in growth is sustained.

IN THE NEXT ROUND OF THE REVISION OF THE NATIONAL CIVIL AVIATION POLICY, THE GOVERNMENT OUGHT TO TAKE A HOLISTIC VIEW AND CREATE A BALANCED AND HEALTHY ENVIRONMEN­T KEEPING IN MIND THE INTERESTS OF BOTH THE TRAVELLING PUBLIC AND THE INDIAN AIRLINE INDUSTRY

SURVIVAL IN A COMPETITIV­E ENVIRONMEN­T

While the emergence of a large number of private players on the aviation scene in the country brought about a profound change in the quality of air travel and the services offered to air travellers, it also ushered in an environmen­t of competitio­n in the industry. This was a new phenomenon and was indeed a qualitativ­e change from the business environmen­t prevailing in the past wherein the two

to national monopoly.wasand liberalise­dno bear optionthe perforceth­e senior carriersbu­tIn but brunt those restricted­to a functionar­iesfiercel­ylowerAir of days, Indiahigh theto competitiv­ethe airfares.andthe priceof air Indian affluentth­eof passengers­Air tickets government. environmen­t,Airlinestr­avel segmentsto had maintainwa­s had However,no of a enjoyed airlineslu­xurythe option respect- societytot­alin had andbuta able market adversely levels share. affectof While passengert­he financialt­he perpetuall­yload performanc­efactor increasing­as also of to the competitio­ngarnertwo nationalde­cent did carriers,was on callit did with not a threatenli­fe support their system existenceb­y as way the of government­infusion of funds airlines as in and the privatewhe­n required.sector that This not was only not battledthe a case hostile with regu- the latory environmen­t, but struggled to remain financiall­y viable. It required skills of a high order in the management of the airline and its finances, especially to cope with fare wars that have been breaking out frequently especially in the festival and holiday seasons.

The airfare charged by airlines consists of a number of

components as under:

Base fare

Taxes

Airport developmen­t fee

Insurance

Fuel surcharge

Service fee

Food

Seat selection

Baggage

ginallyand and The the seat from airlinesum­s selection.some levied benefitsof Theby the the primarily remainingo­ther government­chargesfro­m consist theor such facilitati­onbase of as taxes, fare food, insurancea­nd charges.baggagemar­The their only coffers. figures They the have airlinesno freedomcan reduceto tamperare those with the that remain-go into ing figures. Operating in an environmen­t of cut-throat competitio­n, the airlines resort to large reduction in base fare which in turn seriously impinges on their financial status especially if the goodies and concession on fares are offered frequently or for prolonged periods. Several of the newly establishe­d airlines in the private sector have bled to death and have had to be shut down operations or were bought off by the bigger players. One such airline was Air Deccan set up by Captain G.R. Gopinath that was acquired by the glamorous Kingfisher Airlines which too later proved unviable and had to shut down. More recently, Bengaluru-based Air Pegasus could not survive in the highly competitiv­e environmen­t and had to shut down operations after 15 months of operations. This was followed by Vijayawada­based Air Costa that, as per statements by the management of the airline, has had to shut down its operations albeit temporaril­y. Earlier on, one of the most successful budget carriers SpiceJet too had reached the brink of failure. Fortunatel­y, its original founder Ajay Singh who had parted ways with the company, returned to take over and revive the ailing carrier.

CAPPING OF AIRFARES

Soon after the financial crisis that hit SpiceJet in 2014, the Ministry of Civil Aviation proposed a series of financial incentives for the ailing airline industry. This included a proposal to define the maximum and the minimum fare an airline can charge for travel in economy class. The computatio­n of the price of ticket would be based on break-even price per km plus an appropriat­e profit margin for the carrier. The aim was to ensure that while airlines do not accumulate heavy losses and remain viable, the fares at the same time remain affordable. Also, the carriers are not able to exploit passengers in situations demanding urgency of travel. However, many of the stakeholde­rs in the Indian airline industry remained sceptical about the proposal and believed that “the Ministry of Civil Aviation or the Directorat­e General of Civil Aviation has no business to regulate fares and that such measures are unlikely to help the industry.” After considerab­le debate on the subject, in the second week of June last year, the Minister of Civil Aviation, P. Ashok Gajapathi Raju finally declared that the government had dropped plans to regulate air fares. However, in the National Civil Aviation Policy issued in June last year, the government had a provision to cap fares for short duration flights, but only on regional routes as part of the Regional Connectivi­ty Scheme. The maximum fare a regional carrier can charge is fixed at ` 1,500 for up to 30 minutes of flying time and at ` 2,500 for a one-hour flight. The new policy aims at bringing down tax-based cost for airlines through reduction in VAT on aviation turbine fuel to one per cent and a viability gap funding will be provided by the government to compensate regional airlines for losses suffered and thus help retain airfares at affordable levels.

In the meantime, a public interest litigation was filed in the High Court at Delhi urging the court to direct the authoritie­s to frame guidelines so as to put a cap on airfares and prevent the private airlines from charging arbitraril­y, irrational­ly and exorbitant­ly for air flights. On July 20 last year, the Delhi High Court had disposed of the PIL with direction to the Ministry of Civil Aviation to consider the issues raised before it and pass an appropriat­e order in accordance with the law within eight weeks. End September last year, the Delhi High Court sought a response from the government on the PIL seeking capping of airfares across the country so that flyers are not fleeced by airlines. The Delhi High Court issued a notice to the Ministry of Civil Aviation after it was informed that the government had failed to comply with its earlier direction asking them to decide the issue.

THE FINAL WORD

Fare wars benefit passengers more than they benefit airlines as one can avail of air travel at low and affordable cost. Sometimes, in the fiercely competitiv­e environmen­t, the airfares plummet to levels that make air travel less expensive than travel by rail. For the airlines, while they can record high passenger load factor in the travelling season, the lean season makes a deep dent in their finances as operating costs remains consistent­ly high. Those airlines that fail to manage their finances well and balance their books in this highly complex and challengin­g environmen­t, fail to survive. In the next round of the revision of the National Civil Aviation Policy, the government ought to take a holistic view and create a balanced and healthy environmen­t keeping in mind the interests of both the travelling public and the Indian airline industry.

IN A LIBERALISE­D BUT FIERCELY COMPETITIV­E ENVIRONMEN­T, AIRLINES HAD NO OPTION BUT TO LOWER THE PRICE OF TICKETS TO ENHANCE PASSENGER LOAD FACTOR AS ALSO TO GARNER MARKET SHARE

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