The Asian Age

FB, Google help Puerto Rico fix network services

- MATT O’BRIEN

FACEBOOK AND Google once aimed to connect the world. Now they would be happy just to reconnect part of it.

In the wake of Hurricane Maria, Facebook CEO Mark Zuckerberg pledged to send a “connectivi­ty team” to help restore communicat­ions in ravaged Puerto Rico. Google parent company Alphabet offered to send its Wi-Fi balloons. They were among several tech companies proposing disaster response ideas, most aimed at getting phone and internet service up and running.

Some of these plans, of course, are more aspiration­al than others.

Tesla CEO Elon Musk often takes to Twitter to mull over ideas, but on Friday his musings about sending his company’s solar-powered batteries to help restore Puerto Rico’s power attracted the attention of the island’s governor.

“Let’s talk,” said gov Ricardo Rossello in a Friday tweet .

Mr Musk agreed. Hours later, he announced he was delaying the unveiling of Tesla’s new semi-truck and diverting resources, in part to “increase battery production for Puerto Rico and other affected areas.”

The need for help in restoring power and communicat­ion after Hurricane Maria is great: The Puerto Rican energy authority reported Saturday that about 88 per cent of the island is still without power. The Federal Communicat­ions Commission said Saturday that 82 per cent of cell sites remain out in Puerto Rico; 58 per cent are out of service in the US Virgin Islands.

The FCC’s daily status report also shows significan­t wireline, TV and radio outages remain in both US territorie­s.

But many offers of help from big companies remain somewhat vague. Google parent company Alphabet has proposed launching balloons over the island to bring wi-fi service to hard-to-reach places, as it has in other parts of the world.

Cisco Systems has sent a tactical team and says it is working with local government, emergency responders and service providers to facilitate restoratio­n and recovery efforts. Much of the ground work is being spearheade­d by nonprofit organizati­ons and small firms with expertise in rural or emergency communicat­ions.

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