INFY DEPLOYS MORE STAFF FOR GSTN

New Delhi, Nov. 3: Facing criticism over glitches in the software it developed for GSTN, Infosys has deployed more IT experts and engineers in states to steady the GST return filing portal, a government official said on Friday.

Infosys, which had won the deal in 2015 for developing and running GST’s back-end, has stepped up efforts to remove outages

the system faced during peak tax and return filing period, he said.

“Infosys has started deploying more engineers and IT experts for the GSTN project. They are being sent to major states to address issues and help states better understand the system,” the official said.

Businesses and traders have complained of problems

faced in filing of return on the portal on the last days, forcing the government to extend deadlines. While it had extended the date for maiden GSTR-3B return filing in August, the due date for final returns GSTR-1, 2 and 3 has also been extended.

Glitches in invoice matching while filing GSTR-2 was flagged at the meeting of Group Of Ministers on October 28 following which it directed Infosys to deploy more software engineers in every state to assist state tax officers with the new IT system.

The official said Infosys has already deployed more than 100 IT people in their team for GSTN functioning.