DIAL sets up noise complaint cell for hospitals, residents

In a bid to control the aircraft noise, the Delhi International Airport Limited ( DIAL) has set up a noise complaint cell for hospitals and residences around the airport. According to DIAL, the residents and hospitals can use the cell to register complaints.

DIAL issued a public notice that read, “Delhi International Airport Limited has established a noise complaint cell. In case of any grievances and suggestions on high level of noise, kindly contact Delhi International Airport Limited.”

It has also issued a public helpline number for noise complaint cell which is 01147198600.

The decision has been taken after the locals alleged that the noise created by aircraft at the Delhi airport was affecting the health of the residents of nearby areas.

Several hospitals also claimed that the noise created by planes were usually between the range of 75 and 94 decibels, which was “clearly beyond the stipulated standards laid down under the Noise Pollution ( Regulation and Control) Rules, 2000”.

“IGI airport works in various fields to minimise the environmental impact of its operations. Noise abatement is one of the key areas the airport is focusing on. In order to reduce the aircraft noise, IGIA along with stakeholders such as Director General of Civil Aviation ( DGCA), Air Traffic Controller ( ATC), Airport Authority of India ( AAI) and Central Pollution Control Board ( CPCB) have implemented various noise mitigation measures,” the DIAL spokesperson said.