The Asian Age

WhatsApp forcing users to accept new policy: HC told

Company indulges in anti-users practices by obtaining trick consent: Centre

- AGE CORRESPOND­ENT

Central government has urged the court to direct the messaging platform to desist from pushing notificati­ons onto its existing users with regard to the new privacy policy

The Centre has told the Delhi high court that social messaging platform WhatsApp was trying to “force” its users to consent to the new privacy policy before the Personal Data Protection Bill becomes a law by bombarding them with notificati­ons daily to obtain their consent.

Terming WhatsApp’s bombarding of notificati­ons on its customers as an “anti-user practice” for obtaining “trick consent,” the Central government has urged the court to direct the messaging platform to desist from pushing notificati­ons onto its existing users with regard to the new privacy policy.

The Centre’s claim has been made in an additional affidavit filed in response to several pleas challengin­g the new privacy policy of WhatsApp.

One of the pleas, which was the first one to be filed, was moved by Chaitanya Rohilla, a lawyer, in January this year.

Mr Rohilla, represente­d by advocate Manohar Lal, has contended that the updated privacy policy violates users’ right to privacy under the Constituti­on and they can either accept it or exit the app, but they cannot opt not to share their data with other Facebookow­ned or third party apps.

The plea has claimed that the new privacy policy of WhatsApp allows full access into a user’s online activity without there being any supervisio­n by the government.

In its additional affidavit, which supports the petitioner’s claims, the Centre has said the privacy policy violates the rules as it fails to specify the types of sensitive personal data being collected and also fails to notify users about the details of the sensitive personal informatio­n which is collected.

Besides, the policy also does not provide an option to users to review or amend the informatio­n, does not provide an option to withdraw consent retrospect­ively, and also fails to guarantee further nondisclos­ure by third parties, the affidavit has said.

It has also stated that WhatsApp was “indulging in anti-users practices by obtaining ‘trick consent’ from the users for its updated privacy policy.”

“It is submitted that millions of WhatsApp existing users, those who have not accepted the updated 2021 privacy policy, are being bombarded with notificati­ons on an everyday basis,” it has said.

The government has said that WhatsApp “has unleashed its digital prowess to the unsuspecti­ng existing users and would like to force them to accept the updated 2021 privacy policy by flashing such notificati­ons at regular intervals.”

“The game plan is very clear, i.e., to transfer the entire existing user base committed to the updated 2021 privacy policy before the Personal Data Protection (PDP) Bill becomes the law,” the government has said in its affidavit.

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