4 arrested as fake call centre duping Americans busted
New Delhi, June 5: The Delhi police has busted a fake international call centre and arrested four members of a gang who allegedly cheated US citizens on the pretext of providing them with technical support from Microsoft, officials said on Sunday. The accused have been identified as Subham (23), Mohit Khanna (50), Bhupinder Singh (32) and Rahul Makhija (22), they said. The police said that 28 telecallers have also been bound down.
The cyber cell police station of outer district on May 31 received a tip-off about an illegal call centre being run in Rani Bagh area.
According to the police, the accused persons were involved in large scale cyber cheating with US citizens by impersonating as the executives of Microsoft support team from the US. They cheated their targets by inducing them to pay money for solving a non-existent problem, the police said.
“A raid was conducted at the call centre premises during night where more than 25 persons, including females, were found engaged with computers in two separate halls. Computer sets and accessories were installed
ACCORDING TO the police, the accused were involved in large scale cyber cheating with US citizens by impersonating as the executives of Microsoft team from the US
to communicate with the US citizens. These telecallers would call US nationals with English names in order to impersonate themselves as Microsoft support executives from the USA,” said DCP Sameer Sharma.
They used illegal techniques like voice over Internet protocol calling, causing loss to government exchequer, he said.
They also used remote access applications such as Ultraviewer, TeamViewer and AnyDesk. The dialling software was checked and a list of US telephone numbers in the dialled and received calls was found, he added.
Elaborating about their modus operandi, the officer said that the accused themselves first created problems and malfunctions in the systems of US nationals and their team members would call their targets by impersonating as US-based executives.