The Free Press Journal

Intrusive online ads ruining consumer experience in India

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New Delhi

Nearly half of Indian consumers who are connected on the Internet feel they are "constantly followed" by online advertisin­g and the menace of intrusive and uncontroll­ed campaigns are ruining consumer experience, according to global research agency Kantar TNS, according to IANS. In a study titled 'Connected Life', the research agency said the findings point to the need for a major rethink for the online advertisin­g industry in India in terms of how it should reach out to consumers. "What would come as a shock to the industry, it has been found that nearly half (47 per cent) of India's connected consumers feel 'constantly followed' by online advertisin­g," it said. In addition, the study revealed that almost a quarter (23 per cent) of consumers in the Asia-Pacific "actively ignore" social posts or content from brands (21 per cent in India). Commenting on the findings, Kantar TNS India Executive Director Anusheel Shrivastav­a said: "Amid positive signs where social media is becoming one of the most trusted sources for millennial­s, the menace of intrusive and uncontroll­ed online advertisin­g is ruining the consumer experience in India."

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