NMMC re-activates special centre for redressal of Covid treatment

The Navi Mumbai Municipal Corporation (NMMC) has reactivated the COVID19 Bill Complaint Centre after the rise in positive cases and citizens approaching private hospitals for treatment. The centre will solve inflated bills related issues in private hospitals.

The civic body has also issued a helpline number where patients’ families can approach if they are charged over the per missible rate while getting treatment for Covid-19.

The helpline number 022-27567389. In addition, there is also a WhatsApp number 7208490010 which is available during office hours for easy communication of the citizens.

Last year, the grievance redressal cell provided great help to the infected persons by solving bill-related issues.

The Public Health Department of the Government of Maharashtra had issued notifications on May 21, 2020, and August 30, 2020, for the health care providers registered under the Bombay Nursing Homes (Amendment) Act 2006 to provide medical services to patients infected with the virus. It had also fixed charges for different tests and medical facilities.

Based on the notifications, the civic body had given Instructions to all the hospital managements through the nodal officers appointed by the corporation in each hospital to charge accordingly.

In addition, the civic body has also issued a helpline number 022-27567460 for patients facing difficulties in getting ICU beds and ventilators with a simple oxygen supply.