The Free Press Journal

Need to pay bills, BEST collection vans on the way

Starting from April 7, the service will be a one-stop centre for payment of all utility bills

- SHASHANK RAO shashank.rao@fpj.co.in

For the first time the Brihanmumb­ai Electricit­y Supply and Transport (BEST) Undertakin­g will introduce multi-purpose mobile vans which would move around the island city, and possibly even western and eastern suburbs, as a collection center for payment of all utility bills. The service will start from April 7 wherein the first such mobile van will start plying in south Mumbai.

People will be allowed to pay all bills of different utilities; be it prepaid and postpaid mobile bills, electricit­y, gas, school fees, telephone landline, cable, internet, broadband, insurance premium, water, DTH, buy/renew

FastTag, municipal taxes and bills, property taxes, housing society charges, etc. For more convenienc­e, several modes of payment, inclduing cash, credit or debit cards, UPI and RuPay, will be accepted.

Lokesh Chandra, General Manager, BEST Undertakin­g said, "We are starting with one van this week. Gradually, five more vans shall be put in service".

According to the BEST officials, the mobile van will be one of its kind, as it will be on the move and be parked at stipulated areas across the city for a certain period of time. The BEST officials are working out a schedule for these mobile vans which will be operationa­l from at least 8am till 7-8pm; though the timings are yet to be finalized. The timetable will also display the exact location of these vans at particular times.

The service comes at a time when the BEST is working out a mechanism to allow 10.5 lakh electricit­y consumers to pay bills via the Chalo App which was launched to cater those who want to know the location of BEST buses.

The BEST will also roll out NCMC cards and 24×7 kiosks for bill payments. The Undertakin­g started additional bill collection centers in banks at 156 locations. These facilities will allow people to pay their bills at their convenienc­e across any of these locations nearest to the residence or offices.

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