Over 1,500 stolen mobile phones recovered through portal

As many as 1,580 lost or stolen mobile phones have been successfully recovered, bringing relief to their owners, thanks to the Central Equipment Identity Register System (CEIR) which was introduced last year.

The CEIR system is a citizenfriendly initiative that was launched by the Department of Telecommunication (DoT), under the Ministry of Communications in May 2023, and it empowers individuals to safeguard their mobile devices and take swift action in case of theft or loss. The CEIR system can be accessed through the Sanchar Saathi portal (www.sancharsaathi.gov.in). It is integrated with the Crime and Criminal Tracking Network & Systems (CCTNS), ensuring efficient information sharing. It also facilitates reporting, blocking, unblocking, and tracing of IMEI (International Mobile Equipment Identity) numbers for lost or stolen mobile devices across the country.

Additional Director General of Police Sanjay Kumar said both law enforcement agencies and the public can request the blocking of IMEI numbers associated with stolen or lost devices. Within 24 hours, the blocked IMEI becomes unusable, rendering the handset inaccessible to any other user. When any SIM card is inserted into a device with a blocked IMEI, the network provider receives an immediate notification. This information is then relayed to the police and the victim. Additionally, network providers share location details and mobile numbers with law enforcement officials, aiding in the recovery, he said.

Once an IMEI number is blocked and traced, citizens receive periodical messages on their registered alternative mobile numbers.

Upon receiving traceability information for a missing device, citizens can promptly approach their respective police stations for recovery. The CEIR system streamlines this process, ensuring that rightful owners regain possession of their mobile phones.

When a recovered mobile phone is in the hands of its rightful owner, they can request the unblocking of the IMEI number. This action, initiated through the CEIR portal, allows the handset to be used again without any restrictions.

Mr. Sanjay Kumar said, “Since its inception in May 2023, the CEIR system has achieved remarkable results. Across the State, 20,625 stolen mobiles have been rendered unusable through IMEI blocking. The Department of Telecommunication (DoT) has successfully obtained traceability reports for 8,873 mobile handsets, aiding law enforcement agencies in their efforts.”

Cyber Crime Wing officers said anyone whose mobile phone was lost or stolen could immediately register the loss at www.sancharsaathi.com on CEIR.