Jio users facing interconnection issues: Reliance

Reliance Jio fired another statement on Tuesday saying its subscribers were facing 10 crore call failures each day while connecting with the networks of Airtel, Vodafone and Idea, who have hardly augmented interconnection capacity as agreed.

There have been media statements by some of incumbents about positive intent to augment interconnection capacity in the last few days, but this has not been followed with action, Jio said in the statement, adding what they have proposed is also grossly inadequate to meet quality parameters.

“Jio’s immediate require- ment of operational interconnection capacity, based on transparent industry practice, is of the order of 4,000-5,000 points per operator. It is therefore apparent that at the current rate, the incumbent operators have not demonstrated any real intent to resolve this i s sue,” t he statement said. “With over 10 crore call failures per day between Reliance Jio and the three incumbent operators, this has resulted in severe quality of service issues for the Indian customers. The call failure rate has been worsening rapidly in the last few days, while augmentation of interconnection capacity is still awaited.” IANS