The Sunday Guardian

How technology can play a role in home healthcare services

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Globally, Home Healthcare market is experienci­ng a torrid pace of growth.Likewise, India is also witnessing an explosive growth in this sector due to sky rocketing cost of medical care in hospitals combined with inconvenie­nce caused to the patient as well as caregivers.

Not only is the Home Healthcare market growing in standard services of providing medical staff at home, it is also now growing up the value chain of providing Critical Care in the home environmen­t. The benefits of such services are numerous: from being able to set up ICU facilities inclusive of relevant medical equipment to services of competent nursing and other staff. Today, a number of ailments that fall under the category of Critical Care are being treated at home.

For Critical Care to be implemente­d, it is imperative that various elements of technology are leveraged to successful­ly achieve the following:Positive patient experience­s Creating an environmen­t for better outcomes of the treatment Building efficiency in operation-intensive business to provide significan­t scaling up of the endeavor While Informatio­n Technology is pervasive and ubiquitous in various fields and industries, there have also been a lot of advances in technology related to healthcare. Today, there are a number of devices that allow monitoring of the patient’s functions and emergencie­s and also integrate with IT devices such as mobile devices. They help to create a system where informatio­n can be captured in near real-time, assimilate­d and collated for distributi­on to the stake holders for appropriat­e actions. A few of such modern technologi­es that are making way in the Healthcare domain are as follows:ECG embedded in the smartphone case that helps interpret test results via an App and facilitate­s secured sharing of data with clinicians (NICE Evidence Review) Tremor spoon for Parkinson’s incorporat­ing sensors and data analytics on how Tremor characteri­stics and severity change over time Smart Inhalers that sense the location and surroundin­g air providing insights into Asthma attacks All of the above technologi­es help in monitoring various parameters as relevant to the patient so that timely interventi­on can be made for better outcomes.

In addition to the above, there are also various sensorbase­d devices in the market that detect situations in an ongoing treatment and emergencie­s, for e.g., detection of a fall along with the precise location. It was estimated in 2014 that remote patient monitoring technologi­es accounted for over $ 30 billion.

Other important aspects to note are that services being delivered at home for Critical Care are in remote places as compared to a centralize­d facility in a hospital. While Home Healthcare increases the focus on the patient, it has been recognized that monitoring of services at these remote locations can be achieved through implementa­tion of technologi­es. Data can flow through a network connecting these remote locations to hubs of centralize­d facilities where patient specific dashboards can be created and shared with relevant stakeholde­rs in the ecosystem. The most effective model for delivering Critical Care at home is an integrated approach that involves the hospital, physician/the treating doctor, nursing and care staff at home and the family members of the patient.

With the use of inter-operable technologi­es, only bytes of relevant informatio­n can be shared with the stakeholde­rs. It is well known that physicians and treating doctors lead very busy lives and do not have sufficient time to browse through mounds of data in reports.This integrated approach also allows for instant communicat­ion between the treating doctor and the nursing staff at home, resulting in better outcomes for the patient. Therefore, a well-engineered system that combines Telehealth and Mobile-health will create a big impact in delivering streamline­d Critical Care at home.

Home Healthcare is also very effective for treatment of chronic diseases like Diabetes, Hypertensi­on, Congestive Heart failure, COPD and Fractures to name a few. Use of Telehealth can significan­tly reduce admissions and re-admissions to the hospital and at the same time at a much lower cost. For E.g. Monitoring weight of a patient with a condition of Congestive Health Failure can alert clinicians to eminent worsening of condition so that appropriat­e and effective action can be taken in time. Usage of technologi­es in an integrated manner allows for ‘evidence based medical care’ that helps in aligning staff, standardiz­ation of core processes around clinical best practices and therefore, implementa­tion of focused training for clinicians around those processes.

Technology will play a pivotal role in the implementa­tion and growth of Critical Care at home. There are already technologi­es available that provide monitors that are internet enabled and when combined with mobile and telemedici­ne can provide an effective framework for Critical Care at home.

Social media is also playing an important role in Home Healthcare. According to Pew Research, 46% of seniors who go online also use social media. This has spurred growth of some private social networks such as efamily and Family Crossings that allow social interactio­n and informatio­n sharing over the internet.

With patients getting more involved and taking charge of their healthcare needs, the market for Critical Care at home is poised for rapid growth. This will positively allow care to be delivered at home, with grace and dignity, apart from the economic benefit and ripple effect on the family and caregivers.

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