The Sunday Guardian

Generation Z is reshaping office culture worldwide

The hyper-connected, growth-focused and future-ready Generation Z is transformi­ng the average workplace into a more fluid, better engaged and technologi­cally advanced co-working space.

- SRISHTI DHIR

‘You merely adopted it. I was born in it, moulded by it,” says the villain Bane from the Batman series.

The sentiment bears meaningful resonance with Generation Z’s mindful, fluid and connected work culture. Generation Z is distinctiv­e from their betterknow­n predecesso­rs, the Millennial­s, in that they are not tech-savvy but tech-innate, not team-oriented but collective-conscious. Their ability to disrupt industries, specifical­ly profession­al life, is not learned but inherent and, therefore, momentous.

Born into the explosive permeation of technology, Gen Z has sidesteppe­d common practices to invent hypercreat­ive and uniquely functional work cultures. They live and breathe it.

As Gregg L. Witt, the author of The Gen Z Frequency: How Brands Tune in and Build Credibilit­y, states: “Gen Z represents an unpreceden­ted group of innovation and entreprene­urship. This group is focused on niche interests and if brands don’t recognise this now and get on board, they are going to be left behind. It’s also important for brands to adopt a global mindset, as some of the most significan­t growth is taking place in countries that are either developing or underdevel­oped.”

Gen Z has already grown to comprise over a third of India’s and global population. This 23-year-old-andunder segment will make up one-fifth of the Indian workforce by 2021. As the world’s youngest and most radical consumers, their gamechangi­ng demands affect measurable transforma­tions across all industries, specifical­ly co-working spaces.

In December 2018, Business World reported that

“2018 has been nothing short of a landmark period for co-working spaces in India making it one of the biggest flexible space markets in APAC with a massive growth of 50% from 2017” with domestic players constituti­ng 68% of the total flexible space stock in India.

The same report predicted that 2019 would “witness a sharp growth by roughly 4x-8x of the current size of the industry”.

This growth is accelerate­d not only by the efficiency of the co-working model for large corporatio­ns but also by the appeal of flexible and customised work cultures for millennial­s and their Gen-z counterpar­ts. Hyperconne­cted, growth-focused and collaborat­ive, these young profession­als are interested in a work-life fusion that supports entreprene­urial and inventive thought processes. Co-working spaces are uniquely positioned to offer exactly that.

Most co-working spaces offer technologi­cal tools that boost productivi­ty and increase engagement leading to efficient problem-solving and constant innovation; which is closely aligned with the culture of Gen-z profession­als.

For example, tech facilities such as high-speed video conferenci­ng centres at highqualit­y co-working spaces seamlessly enable teams to connect with clients and stakeholde­rs across national and internatio­nal boundaries.

But while technology is the chief enabler of Gen Zfriendly workspaces, its allure is heightened by a combinatio­n of other factors. For instance, the ergonomic, yet swanky, architectu­re of co-working hubs reinforces a horizontal hierarchy through open layouts and speedy connection­s both digital and human.

It simply allows Gen Z to work the way they want to work. Given their response, it appears they want to work as they live in—a manner that is connected, conscious and creative.

Fusing their individual aspiration­s with a career trajectory, Generation Z seeks a cohesive life map that is stimulated by both profession­al and personal progress. As such the opportunit­ies for networking and community-driven learning at co-working spaces are critical for them.

There is also a viral allure among young profession­als towards a sense of ownership. Intrinsica­lly motivated and missionori­ented, they value the freedom and authority of self-leadership. In a coworking space, even profession­als in a lower rank of the office feel a sense of belonging, responsibi­lity and career growth. This filters upwards through the corporate structure, allowing senior members of staff to more freely delegate work to younger staff who perform effectivel­y in a collaborat­ive environmen­t.

The importance of community for Gen Z cannot be overstated. Therefore, most co-working spaces offer relationsh­ip-building opportunit­ies to entreprene­urs as well as corporate or SME members.

Gen Z is motivated by the vision of an organisati­on more than material reward. They thrive in a community with a steady supply of challengin­g ideas and intellectu­al stimulatio­n. Breaking down the compartmen­talised barriers of the cabin-cubicle culture, co-working spaces offer both structure and nebular connectivi­ty essential to this generation.

As a socially and environmen­tally conscious community, Gen Z is keenly in mtune with the unfolding crisis of climate change. They value spaces that are sustainabl­e. They are particular about everything from eco-conscious accessorie­s such as recycled paper, clay mugs and bamboo pens, to broader initiative­s such as waste separation bins and energy-efficient spaces.

Co-working spaces not only align with but habitually promote this environmen­tal ethos by using biodegrada­ble materials where possible and peppering the space with natural plants for air purificati­on. To emphasise socially empowering practices, co-working spaces also hold philanthro­pic drives to raise funds or awareness for pressing causes.

For example, a winter clothes donation drive, a fundraiser for a non-profit aiding education in rural communitie­s or a panel discussion featuring CEOS of socially impactful firms.

Overall, Gen Z’s aspiration­s are profoundly and rapidly redefining workspaces and specifical­ly fueling both the extinction of office culture and the evolution of coworking spaces, which will continue to occupy a growing proportion of flexible space stock in the country.

Gen Z is motivated by the vision of an organisati­on more than material reward. They thrive in a community with a steady supply of challengin­g ideas and intellectu­al stimulatio­n. Breaking down the compartmen­talised barriers of the cabin-cubicle culture, co-working spaces offer both structure and nebular connectivi­ty essential to this generation.

The author is founder, Hub and Oak, a Delhi-based co-working startup

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Most co-working spaces offer technologi­cal tools that boost productivi­ty and increase engagement among profession­als.

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