Deepak Narula

Managing Director, GRNconnect.com

The booking numbers are certainly improving each day, though we still have a long way to go to achieve pre-COVID levels, I feel we should be able to achieve those numbers within the next six months. Given that, I also believe that there is going to be revenge tourism as people are desperate to travel and tourism is going to see a boom never seen before.

The biggest change presently is that people are undertaking short-haul trips and that too mostly domestic due to flight restrictions or due to safety issues. Looking at this trend, we reworked our strategy and appointed exclusive partners in different countries and now a lot of European agents are buying European destinations from us, and similarly, agents in the US are buying destinations in the US from us.

We were certainly preoccupied with issues like over-tourism and sustainability during pre-COVID days that hampered tourism, but there is no silver lining as COVID has brought in more dark clouds. The entire industry is going through its worst crisis ever.