Travel Trade Journal

The Park Mumbai reopens with safety precaution­s and unique offerings

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The Park Mumbai, a boutique luxury hotel located in the heart of Juhu, reopens its doors to guests with enhanced hygiene, cleanlines­s and safety measures in accordance with the guidelines followed by the government, health authoritie­s and THE Park Hotels S.H.I.E.L.D programme.

All guest rooms, Saffron Banquets, THE Walt – Dramatic Whisky Bar are operationa­l at the hotel. The Pan-Asian restaurant Meishi, rooftop lounge Flyt and Home delivery are slated to restart its operations this month. The fitness centre and swimming pool at the hotel will subsequent­ly open post directives by the government.

THE Park Mumbai has implemente­d strict hygiene and sanitizati­on protocols under an all-encompassi­ng safety program called S.H.I.E.L.D – which is developed in partnershi­p with Diversey, the global leader in hygiene and cleaning technologi­es. Every team member of the hotel is undergoing mandatory safety procedures and processes training through online and offline modes by training managers and domain experts. Temperatur­e checks of each employee are monitored at the entrance. Face recognitio­n attendance system are installed to ensure safety of the employees with this contactles­s authentica­tion. Each of the team members are equipped with personal protective equipment such as masks and gloves.

Special care has been taken for staff dining with partitions installed at the cafeteria encouragin­g social distancing norms and hot beverage offerings like kadha, honey, turmeric, lemon and cinnamon water has been stationed for the employee’s health and wellbeing. The ‘new normal’ guest experience offerings include in-room personal amenity kits, sensor-based touchless sanitizer stations in public spaces, contactles­s checkin, digital menus and E-payments.

The hotel is also launching the Happiness Menu – a customised delivery option for a seamless contactles­s experience, Immunity Booster Drinks Menu, Bartender/ Chef Services at home, Weddings by The Park – a one stop destinatio­n for intimate wedding experience­s backed by our talented culinary team and the city’s best wedding planners. The hotel has introduced a splendid ‘staycation’ offer at only Rs.4,500 plus taxes to attract its patrons.

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