TravTalk - India

IATO brings Odisha tourism to the fore

In an effort to equip its members to face the constant flow of challenges, the Indian Associatio­n of Tour Operators (IATO) started a discussion to initiate a new thought process through its 33rd annual convention in Bhubaneswa­r, from Sept 7-9.

- HAZEL JAIN BHUBANESWA­R

India sells itself, they said. But such statements are now regarded as foolishnes­s. In such a competitiv­e environmen­t, where every destinatio­n is vying for the traveller’s attention and his currency, it would be foolhardy to continue on the course we set for ourselves a decade ago. To help the inbound fraternity overcome this inertia, the Indian Associatio­n of Tour Operators (IATO) played out a well-thought plan in the guide of its 33rd annual convention held in Bhubaneswa­r from September 7-9, 2017.

The speakers and the discussion­s sparked a new thought process in the audience and encouraged it to think innovative­ly. In a big show of encouragem­ent to the trade, the new Minister of State (I/C) for Tourism, Government of India, K.J. Alphons, made his first official appearance at the inaugurati­on and gave an empowering speech that assured the audience of his support. Also on the stage were Tourism Secretary Rashmi Verma, her counterpar­t from the Odisha Government Dr. Mona Sharma, as well as Ashok Chandra Panda, Minister of State (I/C) Tourism & Culture, Government of Odisha. The Chief Guest of the event was Odisha Chief Minister, Naveen Patnaik. Sessions galore

Setting the tone of the Convention was a discussion on ‘Ethics and Business’ which underlined the importance of profession­alism in the industry. This was followed by a session on why we need to invest in people in order to sustainabl­y grow the business. The next day brought with it some more food for thought. Keeping with the theme of the convention, this session brainstorm­ed on why we should keep changing our branding and positionin­g to remain relevant as a destinatio­n.

Recognisin­g the efforts put in by the host state was a session highlighti­ng the positive aspects of Odisha and the new initiative­s undertaken to accentuate its tourism offerings. Of course, a destinatio­n can gain more popularity if the air connectivi­ty is convenient and the following session highlighte­d the UDAN regional connectivi­ty scheme that has opened up a vista of opportunit­ies for Indian airlines.

The ‘GST Masterclas­s’ the following day saw the house packed to the rafters as expected, and an entire hour on how agents can leverage social media, especially Facebook, for furthering their business saw a volley of questions flying from the audience to the stage. The convention left its audience with thoughtpro­voking ideas and questions with its session on new business ideas where dynamic panelists shared their perspectiv­e. Last but the not the least, a standup show helped the members unwind after two whole days of brainstorm­ing and introspect­ion.

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