TravTalk - India

GST: Shot in the arm of hospitalit­y industry

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According to Bjorn Noel DeN DeNiese, VPSales Sales an and Marketing, ing, Mayfa Mayfair Hotels and Resor Resorts, Sikkim showed a phenomenal enal growth this summer mer with a surge of more than 101 per cent of tourist arrivals;arr Odisha sha showedshow­e encouragin­g aging growthgrow in the leisure ma market with new initiative­sinitiat by the state gov government. “The biggest problem across the hospitalit­y industry is GST. This has beenbee further complicate­d by unclear conception­s on the taxation to be applied among amongst some of the bigger OTAs, resulting in us refusing several bookings.” For DeNie DeNiese, air and rail connectivi­ty; investment through organised and sustainabl­e tour tourism developmen­t and cross border trade and tourism is absolutely essential for tourism growth in the East. Mayfair will soon be launching its Himalayan Hotel at Kalimpong, a property in Siliguri and another one in Raipur, he adds. Indian domestic air traffic is expected to cross 100 million passengers by FY 2017 and is expected to grow year-on-year and thus there is similar growth in eastern India as well, believes Debjit Ghosh, General Manager-Sales & Marketing (East & North East), SpiceJet. Ghosh suggests introducti­on of clear policy on regional aviation to promote faster growth in the East. Other suggestion­s include changes in policies to bring the general aviation industry on a par with scheduled airlines; privatise existing airports in Tier-II and III cities for rapid modernisat­ion, etc. “Subsidy on ATF should also be looked into by the government, which is approximat­ely 60 per cent of the cost to an airline company. With these expansion plans, the need to strengthen the human resource developmen­t infrastruc­ture is immediate. Relaxation of regulation­s; revising the security requiremen­ts; allowing domestic codesharin­g; budgetary support/viability gap funding for air operations to operators for encouragin­g intra-region connectivi­ty in East and North East; providing free or discounted utilities need some attention.”

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