‘Park’ed right at the top

After a healthy growth in the last one year, The Park, New Delhi is now busy upgrading its services. General Manager, Rohit Arora, talks about his plans of enhancing the guest experience at the hotel.

This year, we have revamped one floor at the property. We have changed the furniture too. We are also involved in some expansion at the Aqua Lounge Bar

Centrally located at the heart of New Delhi, The Park is one of the most popular properties at Connaught Place. Registering a year-on-year growth of 9 per cent in the is on a steady path to grow handsomely. Not bothered about facing competition in the hospitality market, Rohit Arora, General Manager, The Park, New Delhi, says that his hotel is moving forward quarter of 2018.

- ally well and we are expecting a growth of 12-14 per cent We have a good positioning, relationship and ample amount of support from the trade and the government. We are doing fairly very well. The competition is not bothering us at all,” exclaims Arora on the performance of his hotel.

Speaking about upgrading the hotel’s infrastructure and services to provide dedicated services to the clients, Arora says, “From the last three-four years, we have continuously been upgrading our hotel. During every summer season, we do the upgradations. This year also, we have revamped are soft changes too; we have changed the furniture. We are also doing some expansion at the Aqua Lounge Bar. The work is on and by the time season sets in, I am sure, it will be a new place to be at.” Explaining about The Park’s initiatives on saving nature and practising sustainability, Arora explains, “The Park, New Delhi joins the worldwide campaign to eliminate plastic drinking straws from the beaches. The Park Hotels had taken a pledge on World Environment Day to give up the use of plastic straws and start the process of replacing these with paper straws.” “The menu at our restaurant, Fire, features dishes which are 80 per cent organic, even as we transition to a 100 per cent earthfriendly version. We also host the Delhi Organic Farmer’s Market every Sunday at The Park, New Delhi and try to create a bridge between the primary producer, the farmers and the consumer,” adds Arora.

Talking about the Tourism PowerHouse by PATA India Chapter, Arora says, “It is a fantastic initiative with useful knowledge sessions by prominent speakers of the travel industry. I am sure every attendee has gained a lot of experience from it.”

The Park will soon open doors in Chettinad, Kolkata, Mumbai and Goa.