Towards seamless bookings
As travel agents struggle to get hotel inventory through various sources, GRNconnect is set to launch a new technology platform that would simplify business for agents, shares its MD, Deepak Narula.
For online hotel booking portal GRNconnect, innovation is the best way to move forward in business.
Deepak Narula, Managing Director, GRNconnect, says, “We are moving to a new technology platform and have also released a new API version 3.0 (1.4) which is based on latest technology—an intuitive and consistent restful API which uses lean JSON formats in lieu of the verbose XML formats and offers low latency, good performance, is fault tolerant as well as highly resilient. Besides adding more hotel inventory to our prepaid module, we have added apartments and pay@hotel too. We are also moving to a new user interface, which is friendlier and easy to navigate and has a lot more features.” He believes that the new technology would further ease the way travel agents work. “When we launched www.GRNconnect.com a couple of years back, we brought a major change in the travel agents’ working and now with this release, we are going to add more value to it. Currently, travel agents are struggling to get hotel inventory through various sources, apparently with the API, they can create their own website with real- time inventory and functionality which will open more avenues for a travel agent to expose their products with the corporates and direct clients,” he informs. Narula believes that it would simplify travel agents’ operations as they are working towards automation and providing all kinds of tools to them to smoothen their hotel booking process. He adds, “Apart from this, the new interface is designed keeping in view the user experience, which makes it easy for them to navigate the new features most competitive pricing, various types of inventories within the hotels, sort out the best deals to better their Claiming that 2018 was a great year for their company, he says, “The goal of each company is to be better year on year. Hence, with the combined effort of our sales, operations, techies and support teams, we have recorded a tremendous growth in the year 2018.” With several plans and initiatives scheduled for this year, GRNconnect is poised to record better numbers for 2019. “We have appointed GSAs in some foreign markets and have added a lot of login as well as high-potential API customers in India and across the world. As a result, we have a client base in over 27 countries and we are expecting a good volume of business from these tie-ups and we believe 2019 year is going to be a super year for us,” adds Narula.