Industry insights by trade

Examining the current status of the industry, winners from India Travel Awards and India MiCE Awards share insights on the growth and suggest what more can be done to help the industry develop.

Best Global Distribution System — Travelport Galileo

Sandeep Dwivedi, COO, ITQ believes that the Indian travel and tourism industry has seen exponential growth in the recent years offering a large marketplace. “The way digitalisation has transformed this entire sector is commendable. Technological advances have made travellers and travel businesses more connected with each other now. The country is known to be the most digitally-advanced traveller nation as reported by a survey conducted by Travelport. Numerous LCCs, OTAs, TMCs along with government initiatives towards civil aviation have painted a completely different picture of the industry. Keeping the tourist add to the all-round development.

Fastest Growing B2B Travel Portal — JustClickKaro.com

According to Navjot Bhasin, Managing Director, JustClickKaro. com, the Indian travel and tourism industry in the online sector is currently regularising itself. He says, “With more cities getting air connectivity under the UDAN scheme, the country is getting more upwards very aggressively. The only thing which we are missing is a platform, which is professionally organised, so that everyone including customers, agents and vendors can work in a better manner. We are looking forward to enhanced cooperation between all the associations.”

Best European NTO — VisitBritain

Understanding the nerve of the travel and tourism industry in Tier-II markets, Vishal Bhatia, Country Manager—India, Visit Britain briefs about the travel trends prevailing in the smaller cities. “l think, if you look at the market in cities like Nagpur from a consumer point of view, what we are seeing is that - cessing a lot of information on digital platforms nowadays, - proach we take, when we are communicating with them. People here in the industry are looking at inspiration on vernacular languages. So, we are also talking to the trade press to create the demand from the consumer side,” Bhatia says. Ritesh Joshi, Head—Corporate Travel, iCON Planners says that the Indian travel and tourism industry is growing exponentially. “Total contribution by travel and tourism sector to India’s GDP is expected to increase to ` 32.05 trillion by 2028. MiCE segment is seeing overall surge in inbound as well as outbound market. We are seeing considerable thrust from airlines as well hotel industry at a rapid pace to absorb the growing tourism demand. We need out able leaders,” he says.