TravTalk - India

Bringing home M!CE & weddings

The third session of TravTalk Digital Conclave presented an opportunit­y for India to shine as a M!CE and wedding destinatio­n. The next step is for the stakeholde­rs and the government agencies to ensure that the infrastruc­ture is at the ready. The conclave

- Hazel Jain

The third edition of TravTalk Digital Conclave brought together three experts who deliberate­d on the topic titled ‘Big-ticket business: When do we start looking at weddings, corporate and M!CE travel?’ There can planners and wedding management companies have made their money until February 2020, after which we saw lockdowns. The last wedding we did was in Udaipur on February 29, 2020. We are now in the off-season, so there would have been no weddings in June anyway. way, nothing happens before November and December. My request to the industry at large is please control your mental and emotional health as well apart

No! It is going to be a completely different business going forward. I recommend everyone to invest in technology systems, knowledgeb­uilding and sharing, and building relationsh­ips. Talking to each and every partner will be key because communicat­ion will be vital during these times,” Kale says.

He feels that the recovery will be in phases. “If we are thinking that M!CE will bounce back by July 2020, the answer is no. It will take time because today, the concern is about safety. There is fear in the minds of travellers. First, this the dust to settle down before things can improve, and they will. Travel is a huge aspiration­al product and experienci­ng new places and cultures is a definite urge that cannot be replaced by digital means. One must ask this question: at such times, what is

making us happier – our fancy cars or our memories and photos of travels with our loved ones?” Kale asks rhetorical­ly.

What do corporates say?

With 26 years of experience in the travel and corporate sector,

Rajdev

- Rajeev Kale

Bhattachar­ya,

General Manager, Global

Travel & Hospitalit­y Services and Way2go, Digital Operations & Platforms for Wipro, feels that starting today, the industry needs to change the narrative of the crisis. “The mindset is important. We are going to look at 2020 and say that it made us more resilient and stronger. We must work with our circle of influence. The rest is not in our hands,” he says.

Weddings must take place in India

While weddings cannot stop taking place, Jain says that as an event planner, he wants to conduct

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 ??  ?? Rajeev Kale President and Country Head – Holidays, MICE, Visa - Thomas Cook (India)
Rajeev Kale President and Country Head – Holidays, MICE, Visa - Thomas Cook (India)
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