TravTalk - India

‘The toughest time we’ve seen’

The COVID-19 pandemic has shaken the world. Every business is affected, but the most affected ones are those that deal with people face-to-face. ‘Ours is one of them,’ says Rajeev Jain, Director, Rashi Entertainm­ent.

- (Views expressed are the author’s own. The publicatio­n may or may not subscribe to the same.)

COVID-19 has shaken every business, but the most affected are those that deal with people face-to-face. ‘Ours is one of them,’ says

Rajeev Jain, Director,

Rashi Entertainm­ent.

We are in the ‘experienti­al’ and ‘bringing people together’ business. Ours is the ‘live’ events business. Obviously, this has been impacted most grievously. The fallout of this is evident all around – a few lakh have been rendered jobless, companies are facing shutdowns thanks to the liquidity crunch, the entire support system and supply chain is facing crisis. The size, scope, viability and economic contributi­on of our industry before the COVID-19 crisis hit the organised corporate events sector was Rs10,000 crore as per a report. The wedding industry, exhibition­s and sports sectors combined with the corporate events sector placed the industry clearly at Rs40,000 crore. While there is no immediate solution, I believe that the events sector with ‘touch and feel’ at the heart of the human experience will bounce back. I can safely say that by February 2021, the tide will have turned.

Government support

This industry comprises some very dynamic and enterprisi­ng minds, and placing the industry in the right context vis-à-vis the government – positionin­g it in the corridors of power – would work wonders for it. Unfortunat­ely,

we are neither a recognised nor an organised sector, and do not currently have the visibility, voice and heft that we should have in front of the government. I have a wish list for the finance minister:

♦ Not only should event projects below Rs200 crore be given to Indian companies, but all government events should also be done by Indian agencies only.

♦ The Central government should allocate resources to state government­s annually to conduct events for public awareness and welfare – and these should be executed locally.

The future?

I have spent more than two decades in this industry and what I have learnt is that ‘the show must go on’. There is no denying that the Indian experienti­al and wedding industries are currently suffering the impact, and agencies are struggling to stay afloat, but I believe our industry will enjoy a revival soon. New SOPs will emerge and with creativity, innovation and technology, our industry will create new engagement models which will help us brave our way through the pandemic and come out winning.

Domestic destinatio­ns will be the most sought-after for large weddings as internatio­nal markets will be shunned – this will provide event companies more opportunit­ies and several corporate event companies will also begin to use their expertise for wedding design, planning and management. Of course, the profit margins will be reduced, but celebratio­ns and weddings will sustain our industry in the interim.

Virtual events a feasible option?

Everything helps! Technology, like it does everywhere else, will help here, too. However, humans like meeting other humans. They like the physical ‘experience’ and that’s why our business is called ‘experienti­al’. Consider 10,000 fans in a stadium cheering on the music of a popular artist – will you get the same experience in front of a screen with a fizzy drink and popcorn? Technology has its own place, it is a great value addition, but it can never substitute the real thing.

Profit margins will be reduced, but celebratio­ns and weddings will sustain our industry till the corporate spenders are back

 ??  ?? Rajeev Jain Director
Rashi Entertainm­ent
Rajeev Jain Director Rashi Entertainm­ent

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