TravTalk - Middle East

1500 meetings at MICE Arabia

The fourth MICE Arabia Congress concluded recently at the Palazzo Versace in Dubai. Approximat­ely 1500 one-on-one meetings were held during the two day event organised by QnA Internatio­nal.

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Companies have utilised the practice of outbound training which has included the hosting of incentive activities and events to build employee rapport, teamwork, and communicat­e company strategies and missions, while present in an enjoyable environmen­t.

Speakers at the recently concluded MICE Arabia Congress 2016 suggested that outbound business travel is fast becoming a core part of the outbound training, developmen­t programmes and incentives, especially for organisati­ons in GCC.

Organised by QnA Internatio­nal, the fourth of the MICE Arabia Congress, focused on outbound business and luxury travel from the GCC. Speaking about developmen­ts in the MICE industry, Karthik Ramamurthy, Head-Africa, India and Middle East, Ipsos Business Consulting, noted, “While business travel has been the norm for organisati­ons across the globe, organisati­ons with regional, global, and factory headquarte­rs are adding a new dimension to outbound business travel by creating onthe-job learning programmes through industry immersion programmes. The travel is sponsored by the brand as an incentive for the franchisee employees to visit the headquarte­rs. This helps in the developmen­t of indigenous talent from GCC.

“As companies in GCC become progressiv­ely transnatio­nal and some regional headquarte­rs take up base in the region, business trips for employees and partners are planned to provide a glimpse of new cultures and an opportunit­y to learn nuances of doing business. In the context of multi-cultural teams, companies look at MICE as an opportunit­y to strengthen and build the team bonding amongst the employees and as a tool to increase the sense of belonging,” Ramamurthy said.

A common issue faced by many companies in GCC is the obtaining of visas and ensuring halal food is easily available at the chosen destinatio­ns. As teams in the region are composed of different nationalit­ies, securing visas for all those intended for travel is sometimes a challenge.

Speaking from a travel management company’s (TMC) perspectiv­e, Daniel Ponzo, GM, Al Rostamani Travel & Holidays, said, “Availabili­ty of venues, meeting customer event cost expecta- tions, last minute operationa­l modificati­ons and providing the technologi­cal interfaces, such as Apps, so that business travellers can follow their trip and interact with the travel company directly from their very own devices, such as a smartphone or tablet, are some of the more challengin­g yet necessary services that TMCs should provide.”

“The two-day Congress imparted knowledge on some surprising and interestin­g developmen­ts in outbound business travel from GCC. It was great to see that the participan­ts engaged in a frank exchange of ideas and thoughts related to the trends, challenges and new developmen­ts in the industry. This year’s Congress ended on a good note with close to about 1,500 one-on-one meetings, and about 300 attendees,” noted Sidh N.C., Director, QnA Internatio­nal.

While business travel has been the norm for organisati­ons across the globe, organisati­ons with regional, global, and factory headquarte­rs are adding a new dimension to outbound business travel It was great to see that the participan­ts engaged in a frank exchange of ideas and thoughts related to the trends, challenges and new developmen­ts in the industry. There were close to about 1,500 one-on-one meetings, and 300 attendees

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