Travelwings.com: Inspiring travellers

From flights, hotels and holiday packages to sightseeing, travel insurance and car rental, Travelwings.com has fast established itself as one of the leading online travel agencies in the UAE.

The portal was established in last year with a clear focus on delivering the best deals on travel-related services to the consumer. With a multi-cultural team endowed with multitude of knowledge within the digital landscape, the Travelwings. com team has been swiftly successful in establishing the brand as a top player within the UAE market.

Knowledge is power, so it is all about investing in the staff, understanding future trends and how the brand can get there. Innovation, performance, productivity and efficiency, a positive and energetic work environment with a ‘can do’ attitude is the key to delivering success for the business.

Customer satisfaction is at the forefront of all aspects of the business, offering a 24/7 customer care approach in order to ensure that all customer needs are attended to at any time of the day. Availing the best pricing across various travel arrangements is what Travelwings.com strives for to ensure that customer is always satisfied with their booking.

“Travelwings.com is not your ordinary travel agency. We strive to connect with our customers on a much deeper level. It’s not just about travel but everyday living as well. Fun, excitement and inspiration to all our customers is what we want to deliver on. It should evoke the greatest emotion of all, happiness with a lifetime of memories. This is our goal and its showcased with the brand’s efforts in the market,” shares Richard Santana, Head of Marketing, Travelwings.com.

Ongoing focus continues to drive brand awareness throughout the UAE in an effort to consolidate their presence. Current efforts have cemented the brand within various communities as “the brand that gives you wings to fly.” Travel is fun, its inspiring and exciting and It’s with this mindset that the message is delivered. Connecting with the customer across different levels is a key focus for the brand. Whether it is through music events and concerts, sports games or joining in on their travels, Travelwings.com is more than just the customers’ travel agent, but a partner to share memories with.

The year 2017 will see Travelwings.com enhance its technology and launch a state of the art website, purely devised to optimise and enhance the users experience. Global expansion is the following priority for the brand as it plans to launch across two key continents in the near future.

Travelwings.com is not your ordinary travel agency. We strive to connect with our customers on a much deeper level. It’s not just about travel but everyday living as well Fun, excitement and inspiration to all our customers is what we want to deliver on. It should evoke the greatest emotion of all, happiness

Richard Santana Head of Marketing, Travelwings.com