Bring­ing the ‘best’ of hos­pi­tal­ity to Dubai

The 202-room Best Western Plus Pearl Creek, man­aged by Pearl Ho­tels, of­fers eight dif­fer­ent cat­e­gories of rooms and suites cater­ing to leisure and busi­ness trav­ellers in Dubai.

TravTalk - Middle East - - HOTELS -

The Pearl Ho­tels Group (PH Group), es­tab­lished in 2005, has be­come one of the fastest-grow­ing hos­pi­tal­ity com­pa­nies in the Mid­dle East with the open­ing of its first bud­get ho­tel – Ra­hab Ho­tel. Within a short span, the num­ber of ho­tels in the group ex­panded to 15 new prop­er­ties across Dubai and Saudi Ara­bia vary­ing from bud­get ho­tels to 4-star pre­mium prop­er­ties.

PH Group is renowned as a chain of fam­ily ho­tels cater­ing to the wider mar­kets un­der the lead­er­ship of the Group’s Man­ag­ing Di­rec­tor Haji Ab­dul Rauf. “Striv­ing for ex­cel­lence in hos­pi­tal­ity, where our jour­ney be­gan with one star in 2005, to­day we have reached four stars and the jour­ney will con­tinue till we be­come the best,” says Rauf.

The ho­tel group has 400 pro­fes­sion­ally trained em­ploy­ees from dif­fer­ent cul­tures and na­tion­al­i­ties serv­ing cus­tomers around the clock and en­sur­ing that the best ser­vices are de­liv­ered in keep­ing with the high stan­dards of hos­pi­tal­ity.

Best Western Plus Pearl Creek of­fers spa­cious rooms in a wel­com­ing en­vi­ron­ment with high speed In­ter­net. All mod­ern ameni­ties are avail­able in the eight dif­fer­ent types of rooms and suites with a va­ri­ety of din­ing op­tions for the guests. The 24 hour cof­fee shop Café Latte al­lows busy busi­ness trav­ellers to sit back and re­lax with a cup of cof­fee. Cloud 9 Shisha lounge and restau­rant is a favourite among some of the val­ued guests. Women guests can also in­dulge in beauty ser­vices at the ho­tel’s Iden­tity Sa­lon.

Fo­cus­ing on the group’s busi­ness is es­sen­tial in terms of oc­cu­pancy and the on­line mar­ket­ing trends have be­come very ac­tive within the past few years. There are many newly iden­ti­fied groups emerg­ing from In­dia and China but the feeder mar­ket is still the GCC re­gion. As a ho­tel cater­ing to both busi­ness and leisure clien­tele their fo­cus will be to en­sure dif­fer­ent mar­kets are aware of the prop­er­ties. For MICE, the ho­tel of­fers state-of-the-art meet­ing room fa­cil­i­ties which could ac­com­mo­date from six to 300 peo­ple in one venue. Pearl Din­ing can host over 120 guests at one sit­ting to en­joy a multi cui­sine with their culi­nary ex­perts from around the world.

Striv­ing for ex­cel­lence in hos­pi­tal­ity, where our jour­ney be­gan with one star in 2005, to­day we have reached four stars and the jour­ney will con­tinue till we be­come the best Haji Ab­dul Rauf The mar­ket trend this year seems to be on a rapid pick up and it is im­por­tant to par­tic­i­pate in var­i­ous travel, tourism and hos­pi­tal­ity trade re­lated shows in or­der to gain more exposure Ravi K. Nair

Ravi K. Nair, Gen­eral Man­ager, Best Western Plus Pearl Creek, shares, “The mar­ket trend this year seems to be on a rapid pick-up and it is im­por­tant to par­tic­i­pate in var­i­ous travel, tourism and hos­pi­tal­ity trade re­lated shows in or­der to gain more exposure.” Brand­ing is im­por­tant in ev­ery as­pect as the clien­tele Best Western Plus Pearl Creek caters to is the most dis­cern­ing among the rest. There­fore, plac­ing branded toi­letries in their cloak rooms and guest contact areas as well as rooms is quite an ad­van­tage.

There are many ad­di­tional priv­i­leges for the guests on long stay at the prop­erty. Go­ing that ex­tra mile to make the guest feel at home away from home is a con­cept adopted by the brand which has many ben­e­fits to its staff mem­bers. Its strate­gic po­si­tion­ing both locally and glob­ally for Best Western Plus Pearl Creek en­sures they reach greater heights.

Haji Ab­dul Rauf Group Man­ag­ing Di­rec­tor Pearl Ho­tels Group

Ravi K Nair Gen­eral Man­ager

Best Western Plus Pearl Creek

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