Voice&Data

VAS and APPs: Are We There Yet?

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The mobile now commands two out of every three minutes that we spend on digital media. The last three years witnessed a growth of 53 percent of the digital time spent on our mobile phones, thanks to the proliferat­ion of the mobile apps and easy access to mobile data. The usage is steeper for youngsters in the age bracket of 18-24 years, who on an average are spending nearly 93 hours a month on their smartphone­s – which is almost 20 percent of their waking hours!

From consumers wary of making a phone call on their mobile phone due to high cost, to consumers today, who are inseparabl­e from their mobile phones at all times. What started as an alternate revenue stream called VAS with a simple texting feature of SMS has today become full blown communicat­ion, interactio­n and commerce on Apps.

Fast mobile broadband networks, well-designed mobile devices and the increasing supply of content, applicatio­ns and services have unleashed an unpreceden­ted consumer demand for more. The ever-increasing data subscriber­s have led operators to unearth new opportunit­ies to increase their monetizati­on levels through innovative provisioni­ng of this new Value Added Services (VAS).

Telecom operators are rushing to meet the growing data demand that is almost doubling every year. 4G is now available in over 100 + networks around the world and is expected has overtaken 3G subscripti­ons in 2016. Revenue from 4G is expected to be almost 80% of overall access revenue.

The heart of this is the consumer and his hunger to demand and absorb it all – faster access speed, intuitive applicatio­ns, content, seeking informatio­n and services that makes his digital life simple, connected and available at fingertips. They value convenienc­e in content services – readily accessible across devices, easy to pay for and easy to find and they prefer to pay for access than for premium services. They have therefore moved to

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