Voice&Data

IP PBX to emerge as centre piece of work flow automation

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Today, the spread of devices & applicatio­ns has increased the complexity of the IT infrastruc­ture, forcing enterprise­s to adopt newer technologi­es and enhanced capabiliti­es. Telecommun­ication continues to be at the focal point for disruption, growth and innovation, delivering continued momentum and increased collaborat­ion with newer technologi­es and applicatio­ns, such as: Internet of Things (IoT), automation and surveillan­ce solutions, accelerati­ng critical enterprise decisions and analytics. In the coming days, evolving communicat­ion technologi­es would present tremendous growth opportunit­ies for the enterprise telecom sector. As increased number of verticals, mainly the SMBs are expected to be key contributo­rs to this rapidly emerging scenario, organizati­ons would eventually move away from proprietar­y hardware-based network equipment to open source based functional­ities, which would allow them to afford and deploy greater processes and manage their enterprise communicat­ions more efficientl­y & effectivel­y.

Organizati­onal growth, use of converged networks and new enterprise applicatio­ns, will keep up with the demand in the coming days. With the maturity of communicat­ion standards, extended opportunit­ies will open up for mid-size enterprise applicatio­ns as omni-channel applicatio­ns are getting integrated in the core areas of enterprise IT environmen­t. Smart device utilizatio­n and connectivi­ty of devices would continue to expand, paving way for increased convergenc­e,

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