TAUZIA Hotels Introduces Vertu Personal Assistant

JAKARTA

In an effort to innovate and improve customer experience, TAUZIA’s new upscale brand Harris Vertu Hotel Harmoni Jakarta has introduced a mobile app to offer flexibility to guests to use their own mobile devices to check in prior to arrival and interact with the hotel throughout their stay.

This mobile app is called Vertu Personal Assistant, which is a customized solution to allow guests to check-in, view their stay information and check out. Guests can also view hotel information, request a range of hotel services and receive personalised notifications. Guests requests such as room service and housekeeping, traditionally done via the phone or in person, can now be managed digitally.

“Our service extends beyond hotel buildings,” said Stefano de Champeaux, Harris Vertu Hotels Brand Manager, “With this newly launched Vertu Personal Assistant app, our guests can easily interact with us just by the tip of their fingers, ways that become the social norm nowadays.”