Maintaining Quality of Service at Aston Priority Simatupang Hotel and Conference Centre

Following the government’s advice in welcoming the “new normal,” the hotel continues to operate by following the applicable health protocols and paying particular attention to the safety and comfort of guests.

Hotel guests and employees must wear a mask, use hand sanitiser, and undergo body temperature checks with a maximum limit of 37.5 degrees Celsius. In addition to these health guidelines, hotel employees are obliged to wear face shields when making direct contact with guests. The four-star hotel also provides hand sanitiser in public areas, such as the reception, elevator area, restaurant area, meeting rooms, and ballrooms.

“Some other things we have implemented include providing distance restrictions in the reception area, limiting the number of restaurant visitors and meeting rooms with a maximum of 50 percent of the rooms’ capacities,” said Paundra Hanutama, the Director of Marketing Communications at Aston Priority Simatupang Hotel and Conference Centre. "Disinfectant spraying will be undertaken every day inside the accommodation and meeting rooms too,” he continued.

Furthermore, the hotel, located in Jl. TB Simatupang, provides a barcode scan facility for guests who want to enjoy a meal at the Canary Coffee Shop restaurant as well as payment using credit and debit cards to avoid direct physical contact.

Visit simatupang.astonhotelsinternational.com, call +62 21 7883 8777 or email to simatupanginfo@astonhotelsinternational.com for further information.