Veron­ica Su­tan­tio

Des­tined for the top

Prestige Indonesia - - Sulwhasoo -

NOT MANY SEC­OND-GEN­ER­A­TION lead­ers would be will­ing to hand out fly­ers in a shop­ping mall. Veron­ica Su­tan­tio is one of the few. Her 10 years in the Surabaya-based prop­erty con­sul­tancy ERA Galaxy have seen her work in dif­fer­ent de­part­ments, clock in long hours and climb the ca­reer lad­der from the low­est ech­e­lon. “I don’t have to prove any­thing to my team any­more, be­cause they’ve seen me get my hands dirty through­out my time here,” she grins.

Veron­ica’s ed­u­ca­tional back­ground is hos­pi­tal­ity man­age­ment. She is a grad­u­ate of Les Roches Ho­tel Man­age­ment School in Switzer­land. How­ever, she has been des­tined to be a leader since she was still a stu­dent. Back then, she shad­owed her par­ents ( Hen­dro Su­tan­tio and Fenny Gu­nawan) at meet­ings, ex­hi­bi­tions and busi­ness-re­lated func­tions to learn about the prop­erty in­dus­try.

Now a Strate­gic Di­rec­tor at the com­pany, Veron­ica uses state-of-the-art dig­i­tal plat­forms to de­velop the busi­ness. Among her in­no­va­tions is the ERA Galaxy mo­bile app, in­te­grated with the com­pany’s web­site, for more ef­fi­cient ways of seek­ing prop­er­ties.

“Dig­i­tal strat­egy is where we have to meld the rapid pace of dig­i­tal tech­no­log­i­cal innovation with the con­ser­va­tive tra­di­tional busi­ness to cre­ate a so­lu­tion that op­ti­mises our ded­i­ca­tion to serve our cus­tomers and team mem­bers,” Veron­ica, who is flu­ent in Man­darin, English and French, says.

One of her re­cent ca­reer high­lights is the launch of a prop­erty project in the pri­mary mar­ket. Within a few hours, sales ex­ceeded Rp 1 tril­lion. “That ex­am­ple shows how lively the prop­erty in­dus­try in In­done­sia is,” Veron­ica says. “In the next five years, I hope to lead ERA Galaxy to new heights not only in prop­erty, but by ex­pand­ing to reach new mar­kets and busi­ness sec­tors na­tion­wide and, pos­si­bly, in­ter­na­tion­ally.”

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