Business Traveller

BRIGHT AND BREEZY

Auckland’s mix of business strength and quality of life is attracting overseas workers

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Afair wind is blowing across the Hauraki Gulf towards Auckland. In days long past, this would have been good news for its residents, who would have eagerly gathered at the waterfront Ferry Building as tall ships sailed in from distant lands to this remote corner of the British Empire.

Today, it works well as a metaphor for the city’s fastpaced growth, booming economy and high quality of life. The internet age has brought global connectivi­ty, while the rapid increase of airlines flying to this Antipodean archipelag­o has also served to reduce its reputation as a beautiful but distant backwater. Foreign visitor arrivals at the end of February were 10 per cent up yearon-year, at 3.17 million, with holiday arrivals seeing 14.3 per cent growth.

The tourism industry is a major segment of New Zealand’s economy – the drama and variety of its landscapes are renowned worldwide – but business opportunit­ies are plentiful, and nowhere more so than in Auckland, the country’s commercial capital and largest city.

Patrick McVeigh, general manager for business, innovation and skills at Auckland Tourism, Events and Economic Developmen­t (ATEED), says: “Auckland represents 35 per cent of national GDP, so we are the city that’s driving the performanc­e of the economy.”

It also happens to be a highly picturesqu­e place, built on hilly ground beside a huge harbour dotted with subtropica­l islands, bays and peninsulas boasting balmy residentia­l areas.

Auckland is known as the “City of Sails”, as it has the highest per-capita boat-owning

population in the world, dominated as it is by water – a 30-minute drive from the Hauraki Gulf and Pacific Ocean in the east leads to the black volcanic sand beaches of the west coast, facing the Tasman Sea and Australia beyond.

A stroll down Queen Street towards the waterfront takes you past Aotea Centre on the left, with its open square, event venue and theatre; then on the right the revitalise­d historic Britomart district, the lanes and squares of which have become a lively shopping and dining hub. Hit the waterfront, where huge cruise liners park next to bustling ferry terminals, and you know you’ve reached the nexus of the city.

MASS APPEAL Auckland was ranked third in the 2012, 2013 and 2015 Mercer Quality of Living surveys, and the city continues to appeal to large numbers of migrants, mainly from Australia and Asia, for whom its benign climate, clean air and way of living are major pull factors.

Franz Mascarenha­s, managing director of the Langham Auckland hotel, believes the current government’s policies have been progressiv­e and have worked well for the country. “A steady inflow of skilled migrants and a booming tourist industry have ensured a strong economy,” he says.

Auckland’s vision is to become an innovation hub, and this is being developed by ATEED in conjunctio­n with Auckland Council and partners such as Tourism New Zealand and the Auckland Convention Bureau, which aims to boost the worth of the business event sector from NZ$236 million (£111m) in 2013 to NZ$430 million (£203m) by 2023.

McVeigh says: “Auckland is one of a wave of New World cities that have emerging areas of economic specialisa­tion, high quality of life, plus growing and ethnically diverse population­s – cities like Brisbane, Vancouver, Barcelona. They are the ones that we benchmark ourselves against.”

He adds: “We do very well [with our] lack of corruption, ease and low comparativ­e costs of setting

‘A steady inflow of skilled migrants and a booming tourist industry have ensured a strong economy’

up and doing business, and excellent e-finance systems.”

The Global Innovation Index 2015 ranked New Zealand 15th out of 141 countries and fourth in South East Asia and Oceania, behind Singapore, Hong Kong and South Korea (placed seventh, 11th and 14th overall).

McVeigh says: “Auckland has a diverse economy. There’s a strong property sector, we are New Zealand’s centre for business and financial services, and we have a buoyant constructi­on and engineerin­g sector, benefiting from significan­t investment in infrastruc­ture programmes. The technology sector has been increasing quickly, with a 26 per cent growth rate [between 2009 and 2014].”Annual GDP was up 6.9 per cent last year,

accounting for 36.6 per cent of New Zealand’s total growth.

WINDS OF CHANGE One market that is advancing at a rate of knots is the cruise industry. Mascarenha­s says: “The number of cruise ships coming into Auckland is fast approachin­g the levels Sydney has, which is why Auckland Council is looking at building a new cruise ship terminal.”

This is one of many developmen­t programmes that the council is undertakin­g as part of its masterplan­s for the city centre and waterfront. Huge tracts of land along the embankment have already undergone renovation, and there’s much more to come throughout the city in the years ahead.

Auckland is not a big place, and generally everything is in close proximity within the downtown area – a 15-minute walk or less. The CBD’s high-rise buildings follow a gentle slope down to the Ferry Wharf and Viaduct Harbour residentia­l and commercial precinct – a pleasant place to stroll.

The CBD offers more than 6,000 rooms in two- to five-star hotels, but this is set to increase. High-end brands in the city include Sofitel, Pullman and Hilton Hotels and Resorts. A Park Hyatt is set to join them in 2018, and a Ritz-Carlton in 2019.

A major player in the city is Skycity Entertainm­ent Group, which owns the Skycity integrated complex of two hotels, a casino and convention centre slap-bang in the middle of town. The landmark Sky Tower is also here – from which brave souls can bungee for thrilling freefalls on to a platform just above the street far below.

Skycity has recently agreed to a partnershi­p with the government to build the New Zealand Internatio­nal Convention Centre (NZICC), which will hold 2,850 delegates and open in 2019. Across the road from the Skycity Convention Centre, the NZICC will also have a five-star hotel.

Another significan­t area of developmen­t is Wynyard Quarter, which borders Viaduct Harbour. The latter was first developed in the 1990s for the America’s Cup, but a more recent internatio­nal sporting event was the catalyst for further change. Anna Hayward,

manager of the Auckland Convention Bureau, says: “The legacy of the Rugby World Cup in 2011 has been amazing. It improved our infrastruc­ture, a lot of precincts were developed, [and] they built the walking bridge that connects the Wynyard and Viaduct Harbour areas to the city.”

ATEED’s McVeigh says:“The Wynyard Quarter has been ten years coming. There’s 48,000 sqm of commercial space, half of which is designated as an innovation precinct, GridAKL; it’s got a number of apartments and a high-quality urban fabric. That’s all integrated with the existing leisure offering, which was opened as part of the Rugby World Cup.”

Peeking into the eco-friendly buildings of the Wynyard precinct, where bright young things are brainstorm­ing in open-plan offices, it’s easy to sense the enthusiasm powering the start-up scene here.

GLOBAL PLAYER To keep up with all this, the transport sector needs to evolve as well. Auckland will grow by more than 700,000 people over the next 30 years, and infrastruc­ture projects are under way to cater for them. The Waterview road plan will create a “figure eight” around the city, improving traffic flow, but more important is the undergroun­d City Rail Link, a 5.5year project costing NZ$2.5 billion (£1.2 billion) that will serve up to 30,000 people per hour, with plans to link downtown Auckland with the airport.

The optimism is palpable in the City of Sails, but all will be for nought if the air traffic in and out of the city cannot support the growth. Auckland Internatio­nal handles more than 70 per cent of all arrivals into New Zealand, with 120 internatio­nal flights landing every day and 26 internatio­nal airlines flying direct to Auckland from dozens of destinatio­ns around the world.

A relatively small, compact facility at present, there are plans for an “airport of the future”, in the words of its chief executive, Adrian Littlewood. The first major step of the 30-year project will be to move most domestic flights to a new combined terminal on the southern end of the existing internatio­nal terminal. The ambitious expansion plan, which includes a long-delayed second runway by 2025, should start to deliver results for travellers in as little as five years.

An ever-expanding route network is also crucial, and national carrier Air New Zealand has been highly successful in competing in the cut-throat world of global aviation. René de Monchy, director of trade, PR and major events for Tourism New Zealand, says: “It’s not a big airline in the grand scale of things, but it is a great example of a Kiwi business that boxes above its weight, through innovation and doing things differentl­y.”

Last December, the airline added direct flights to Buenos Aires and Houston. In March, Emirates introduced a DubaiAuckl­and route using an A380 – the world’s longest flight, at 17 hours and 15 minutes – while Qatar Airways will launch a Doha service (15 minutes longer) in February next year.

With the city now accessible from a wide variety of countries, new markets have appeared. “We see real opportunit­y for India and Indonesia, markets with big population growth and an emerging middle class,” de Monchy says.

Auckland today is a fusion of cultures from across the globe. Inevitably, urban pressures occur with integratio­n, but overall this has to be one of the most inclusive, open-minded metropolis­es in the world. “The word laid-back is used to describe Kiwis but I think it’s more that people are relaxed with each other – the way people talk to each other, even in a business setting, is quite informal,” de Monchy says.

Some might wonder if this attitude is conducive to doing business, but de Monchy says: “New Zealanders are quite focused. Because the worklife balance concept is highly regarded, people work fast – they would rather get their jobs done and be able to leave in good time, than work slowly and stay deep into the evening.” Living here, who can blame them?

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 ??  ?? From far left: Elliot Stables; Britomart; Viaduct Harbour
From far left: Elliot Stables; Britomart; Viaduct Harbour
 ??  ?? Clockwise fromright: Ferry Building; North Wharf at Wynyard Quarter; Viaduct Harbour
Clockwise fromright: Ferry Building; North Wharf at Wynyard Quarter; Viaduct Harbour

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