NOISE IN THE NIGHT

I regularly fly premium classes and recently travelled from Atlanta to London with Virgin Atlantic in Upper Class. Can someone please explain to me why people think it’s right to chat and laugh loudly while others are trying to sleep on a long-haul overnight flight?

Moreover, why do cabin crew speak in such loud voices while pounding down the aisles? We are not all blessed with being heavy sleepers and such activity can make or break a restful, enjoyable flight.

I’d welcome some formal training for all crew to have some sensitivity towards passengers and speak in hushed tones when the cabin lights are dimmed. Crew should set the tone, and passengers will follow.