VERDICT

Apart from the problems experienced, this was a modern flight on a good aircraft with a fully-flat seat. The service will improve, I am sure, as will the food and drink, and indeed on the return flight it was much better.

DEPARTURE TIME 2150

JOURNEY TIME 9 hours

CONFIGURATION 1-2-1

SEAT WIDTH 23in/58cm

SEAT RECLINE 180 degrees

BED LENGTH 76in/193cm

PRICE Internet rates for a return business class flight from London to Kigali in October were priced at £1,480.

CONTACT rwandair.com