A friendly face

‘A LOT of people want to deal with a human being, a friendly face and a friendly voice,’ commented Barry O’Leary. ‘We have staff members here that look after our customers.’

‘The problem with the internet is you don’t have an advisor,’ he continued. ‘You’re on your own and you can easily make a mistake. The internet invites everyone to be an expert on insurance, and obviously if you give the wrong information over the net, you’re not going to have the proper insurance. It’s in the event of a claim where the client appreciates the advice, support and work of their insurance broker.’

‘We advise our clients on how to get the full entitlements from the insurance company in a time of loss,’ he continued. ‘As far as obtaining the best terms, we now have exclusive arrangements and schemes with insurers and we can also source quotations from almost all insurers in Ireland and the UK market.’