A friendly face

Bray People - - NEWS -

‘A LOT of peo­ple want to deal with a hu­man be­ing, a friendly face and a friendly voice,’ com­mented Barry O’Leary. ‘We have staff mem­bers here that look af­ter our cus­tomers.’

‘The prob­lem with the in­ter­net is you don’t have an ad­vi­sor,’ he con­tin­ued. ‘You’re on your own and you can eas­ily make a mis­take. The in­ter­net in­vites ev­ery­one to be an ex­pert on in­surance, and ob­vi­ously if you give the wrong in­for­ma­tion over the net, you’re not go­ing to have the proper in­surance. It’s in the event of a claim where the client ap­pre­ci­ates the ad­vice, sup­port and work of their in­surance bro­ker.’

‘We ad­vise our clients on how to get the full en­ti­tle­ments from the in­surance com­pany in a time of loss,’ he con­tin­ued. ‘As far as ob­tain­ing the best terms, we now have ex­clu­sive ar­range­ments and schemes with in­sur­ers and we can also source quo­ta­tions from al­most all in­sur­ers in Ire­land and the UK mar­ket.’

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