Positive HIQA report for Shannagh Bay Nursing Home

BRAY nursing home Shannagh Bay has received a generally positive report from HIQA, following an unannounced inspection on July 8.

There were 33 residents at the Strand Road home on the date of the inspection.

Residents expressed satisfaction with the care they received, staff caring for them and food provided for their enjoyment. Some residents said they prefer to stay in the day room for their meals rather than going to dining room.

Several residents said the food was very good, while one commented that staff always give you what you ask for. Residents spoke highly of the home baking, in particular the scones. Residents said they liked living in the centre, they felt safe, staff were kind to them and that there was a nice atmosphere in the centre.

Residents knew they could make a compliant or raise issues as they wished and the owners of the nursing home were always around to sort out any issues quickly.

One resident said they enjoyed some of the activities particularly outside of the centre. Another commented that they would like more to do during the day. Some residents told inspectors how much they liked the hand massages and nail care.

Residents said their visitors were always made to feel welcome.

A condition on the centre’s registration requires the provider to refurbish the premises which includes provision of an outdoor area suitable for residents by December 2020. While the area to the back of the centre was still a building site and not accessible to residents, works were progressed since the last inspection in August 2018. The provider was monitoring progress closely to ensure refurbishment works were completed by December 2020.

There were 10 actions required in the compliance plan from the last inspection.

With the exception of one action to bring the centre premises into compliance, all other actions were satisfactorily completed.

The provider ensured that the centre’s governance and management structure was clearly defined and all staff were a

ware of their roles and responsibilities. The providers worked in the centre with the person in charge on a dayt0-day

basis, ensuring that a member of the senior management team was always available to respond to any issues or queries without delay. Regular management meetings were convened and a system was in place to review and monitor the quality and safety of the service.

Residents’ quality of life in the centre was monitored and the provider and person in charge were committed to ensuring residents enjoyed meaningful lives in the centre.

Following a review of the staff rosters, residents’ care records, dependency needs and feedback from residents, inspectors were satisfied that, on the day of inspection, there were sufficient staff on duty to meet residents’ needs. Staff were appropriately supervised and facilitated

to attend mandatory and professional development training.